Olá,
Após ler a ótima parte 1
https://joinup.ec.europa.eu/software/studies/issues-open-source-procurement-european-public-sector-i
veja alguns trechos  da detalhada parte 2:
https://joinup.ec.europa.eu/software/studies/issues-open-source-procurement-european-public-sector-ii


Primeiro, alguns números assustadores do gasto com TI na Inglaterra :

First, UK government IT is too expensive: "At £21 billion the annual cost 
dwarfs some government departments. It is three times the amount we spend on 
the army, more than the Department for Transport." Putting the government IT 
cost into perspective: it is between one and two percent of the UK's GDP, and 
almost ten percent of it is spent on the procurement process.



Empresas de sw livre puras geralmente não superam as barreiras impostas 
nas licitações. Então são subcontratadas por grandes integradores.


- just like in the commercial sector a decade ago, IT managers are afraid to 
lose their jobs when deploying open source, for even the enlightened people are 
surrounded by colleagues and senior managers that have no idea;
to solve this problem with the middle management, and to empower people to 
explore these new ideas, the message that what they are doing is aligned to the 
ICT strategy is promoted;
- the new government has brought in two new approaches: the mechanism of public 
transparency, and a mandatory check on IT projects over £5 million;
furthermore, new contracts run for a maximum of one or two years, and contracts 
over £100 million in spend need to be split up;

- good open source cases are promoted as an example implementation, but more 
case studies should be published;
- the open source specialists at the administration are available for 
questions, help, and participation in open source projects;
- where a twenty percent failure rate with the large software companies is seen 
as normal, the same rate with open source is seen as terrible; the difference 
is that in the latter case the twenty percent failure rate will rest on your 
shoulders; in practice, however, there is no difference: the impact of the risk 
and the cost are always with the customer; it is a myth that risk can be 
outsourced;
- those who do not outsource and make their own IT decisions tend to have 
better values; or: intelligent customers make better IT decisions.

- open source software is not free, but is often less expensive, and its costs 
specifically depend on the criticality of the systems;


- to establish an effective path to open source solutions;
a converging (rationalizing) IT architecture covering both servers and office 
systems is defined and maintained at interdepartmental level; it defines 
references and indicates preferred solutions for specific use cases, and is 
updated every quarter;
this architecture must be implemented in each department's infrastructure, and 
be part of each new project and major overhaul;
each department has to participate in the further development of the 
architecture, stating regularly how it has been using the architecture, what it 
has been doing outside this framework, and how the lessons learned were fed 
back into the architecture;

- to activate a network of expertise on software rationalization;
experts are naturally willing to share, and should be enabled by linking them 
into a network; that way specialist skills can be pooled between departments;
several tools have been developed for this purpose:
-thematic working groups with regular meetings;
-open source software days to engage new participants;
-thematic mailing lists;
-collaborative sites for thematic resource sharing;


Public administrations as well as open source suppliers say that the right 
procurement policies are currently in place. That, however, is not enough to 
allow supply and demand to meet each other directly. 

The gap between the two is currently bridged by system integrators who 
generally do not have in-depth expertise in open source or a connection with 
the developer community. What they do contribute at the moment, however, is the 
business continuity, professional services and management skills that the small 
open source specialist companies are unable to provide.

We see a similar situation in the public agencies. The right people, familiar 
with the huge cost savings and other benefits open source could bring, are at 
the right positions. But there is a lot of inertia, making it hard for public 
agencies to take in this new model


-- 
André Felipe Machado

CEAGO/COTSC/COSTE
As Lou Gerstner, former Chairman 
and CEO of IBM, observed: 'I came to see, in my time at IBM that culture
 isn’t just one aspect of the game; it *IS* the game.'
-------------

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