Yes, citrus can handle those tasks, except for the client login to see
a detailed listing of the work, right now that services part of the
client login only shows the service description and doesn't show
specific service information, but you could edit that to show whatever
you need it to.

To add the hours worked amount into the bill you'll need to use the
Usage Multiple field for that service.  You'll make the service's
price equal to your hourly rate and then in the Usage Multiple field
you can put the number of hours worked.  Then the billing function
will multiply the service price by the usage and give you your total
for that service.

Paul

On 6/17/06, Lonnie Cumberland <[EMAIL PROTECTED]> wrote:
> Hello,
>
> I am not sure if I had already asked about this question as I am trying
> to locate some time tracking software for a new project that we are
> starting up.
>
> What I need is this:
>
> 1. We will have IT support tech all over the world and they should be
> able to login to their account and update what they have done for a
> particular client.
>
> The tech support staff should be able to:
> 1. login,
> 2. select the client that they were working with,
> 3. enter the start/stop time or total hours work on the issue
> 4. detailed description of the work completed.
>
> The Client should be able to login and see detailed listing of the
> current work that has been completed for them and also the total hours
> for this invoice period.
>
> The admins should be able to generate an invoice notice to the client
> with total hours billed at what ever the billing rate is and the client
> can then pay the invoice.
>
> Can the CitrusDB handle these tasks?
>
> If not, then can you please suggest some software that might be able to
> do this?
>
> Sorry, if I have already asked this question.
>
> Thanks,
> Lonnie
>
>
>
> _______________________________________________
> Citrusdb-users mailing list
> Citrusdb-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/citrusdb-users
>


-- 
The CitrusDB Project | http://www.citrusdb.org
Open Source Customer Care & Billing System


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