When you put in the over payment it showed you the amount over paid as an amount left over at the top of the payment screen. Since it has no bill to apply that payment to, you must add it as a credit to the account, or apply it to a different account if the customer is paying for multiple accounts with one payment. The same with the payment before an invoice is sent, you can add a credit to their account. When an invoice is generated for that account it will deduct the credit from the amount owed. Or you could generate the invoice for that one account and then enter the payment immediately.
Paul On 6/30/07, Jack Martin <[EMAIL PROTECTED]> wrote: > > > > > > I have two questions - I have a customer that overpaid his invoice. I put > the check amount in, yet when I go look at their record, on the payments > tab, it shows the amount that was paid that was due - not the overpayment. > Why is that? I also have a customer that paid me before the invoice is even > sent - when I try to add a payment on their account - it shows query failed? > Is it not possible to post early payments? > > Jack D. Martin, Jr. > > Wireless Internet Service Providers LLC > [EMAIL PROTECTED] > P.O. Box 278 > Oilton, OK 74052 > (918) 862-1065 > (918) 605-9552 cellular > > When you make a mistake, there are only three things you should ever do > about it: 1. Admit it. 2. Learn from it, and 3. Don't repeat it. - Paul > "Bear" Bryant > > ------------------------------------------------------------------------- > This SF.net email is sponsored by DB2 Express > Download DB2 Express C - the FREE version of DB2 express and take > control of your XML. No limits. Just data. Click to get it now. > http://sourceforge.net/powerbar/db2/ > _______________________________________________ > Citrusdb-users mailing list > Citrusdb-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/citrusdb-users > > -- The CitrusDB Project | http://www.citrusdb.org Open Source Customer Care & Billing System ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ Citrusdb-users mailing list Citrusdb-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/citrusdb-users
