I am unable to duplicate this error.  When you make a new customer it
should fill in their billing record with the same address information
as the new customer.  What database scheme version are you using?  If
you go to Tools, and click General Configuration, they should match
like:

Citrus Database Version: 1.1.5
Citrus Software Version: 1.1.5

Paul

On Nov 17, 2007 3:55 AM, Jeff Davis <[EMAIL PROTECTED]> wrote:
> Hello,
>
>     After adding a new customer I click the billing tab and click the
> reset address to customer per the help file instructions. I select yes
> on the confirmation page and I am returned to the billing default
> screen to that customer. However there is no billing information and
> the edit default billing link still does not show the user ID in the
> link therefore I get a billing query failed error.
>
>     I assume that because the reset address to customer submit is not
> inserting the record for some reason that is the reason I am getting
> the billing failed query message.
>
>  I am using version 1.1.5.
>
> Any suggestions?
>
> Thank you in advance.
> Jeff Davis
>
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