Yes both match. I just tried again and now everything seems working. I
entered 4 new customers and it worked every time with no errors. Thank
you for your help.

On Nov 20, 2007 9:12 AM, Paul Yasi <[EMAIL PROTECTED]> wrote:
> I am unable to duplicate this error.  When you make a new customer it
> should fill in their billing record with the same address information
> as the new customer.  What database scheme version are you using?  If
> you go to Tools, and click General Configuration, they should match
> like:
>
> Citrus Database Version: 1.1.5
> Citrus Software Version: 1.1.5
>
> Paul
>
>
> On Nov 17, 2007 3:55 AM, Jeff Davis <[EMAIL PROTECTED]> wrote:
> > Hello,
> >
> >     After adding a new customer I click the billing tab and click the
> > reset address to customer per the help file instructions. I select yes
> > on the confirmation page and I am returned to the billing default
> > screen to that customer. However there is no billing information and
> > the edit default billing link still does not show the user ID in the
> > link therefore I get a billing query failed error.
> >
> >     I assume that because the reset address to customer submit is not
> > inserting the record for some reason that is the reason I am getting
> > the billing failed query message.
> >
> >  I am using version 1.1.5.
> >
> > Any suggestions?
> >
> > Thank you in advance.
> > Jeff Davis
> >
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>
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> Open Source Customer Care & Billing System
>
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