I'm not aware of anyone who has implemented a function that will email users with support notes. One of my coworkers asked about such a feature also. I guess i'm a person that wants less stuff in their inbox, not more, but if people want it, it may not be too difficult to make a function to turn it on for certain users.
Paul On Mon, Jul 14, 2008 at 2:46 PM, Bret Clark <[EMAIL PROTECTED]> wrote: > My users are not so great with logging in to check for new support or > modification to a support tickets. Any plans or has anyone implemented > something (like an external cron job) that sends an email out when a support > ticket is either created or modified? > > Thanks, > Bret > ------------------------------------------------------------------------- > Sponsored by: SourceForge.net Community Choice Awards: VOTE NOW! > Studies have shown that voting for your favorite open source project, > along with a healthy diet, reduces your potential for chronic lameness > and boredom. Vote Now at http://www.sourceforge.net/community/cca08 > _______________________________________________ > Citrusdb-users mailing list > Citrusdb-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/citrusdb-users > > -- The CitrusDB Project | http://www.citrusdb.org Open Source Customer Care & Billing System ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Citrusdb-users mailing list Citrusdb-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/citrusdb-users
