On Nov 9, 2006, at 7:23 PM, Tom Metro wrote:
Dennis Peterson wrote:
Jim Redman wrote:
Your opinions, seem to be the prevalent attitude of the vocal
members of this list - if you don't suffer, it wasn't worth it.
His specific problem is he lacks the skill to install and manage
the product.
It's rather sad to see that this elitist attitude - which was
commonplace on Usenet back in the early 90's - is still alive and
well here in 2006. I'm not sure why people who otherwise are
enthusiastic supporters of open source don't see how this damages
the community.
Probably because Open Source isn't about selling a product. It's
people doing this as a hobby, in the end, and if you want to use it,
there it is...if not, *shrug*. That's the attitude I see (except
from the just plain rude and arrogant who want to keep their toys to
themselves).
And in the quote above, he isn't necessarily saying the poster is
stupid, just lacking a skill. What's wrong in that? Maybe I don't
remember what else was said, but if you lack a skill in something,
you lack the skill. Approach the group with the attitude of, "Can
someone help me figure this out?," instead of, "Fix this for me," and
you might see a change in how people respond.
The argument is also flawed. So, the people criticizing the OP's
premise all build their software from scratch, build their own OS
distributions, and never used packaged software - right? No? Do
you at least review all the source code before you install a
package? No?
We've built up these layers not always because the end users don't
have the knowledge to reproduce them themselves, but because it
would be a waste of effort to replicate them. This hold as true for
rewriting a virus scanning engine from scratch as it does for
writing your own installation script. (If your environment requires
custom behavior, then by all means, write your own installation
script...or for that matter, customize the virus scanning engine.)
And ClamAV has been built in a way that many people have not had this
as a major stumbling block. I'm not a programmer, but had installed
Clam on at least three platforms. I'm not a guru, hold no certs for A
+ or Cisco or MS or any other groups. So what's going on here...am I
lying? Extremely lucky?...
Ease of installation is valued by knowledgeable users also.
Yes, especially if they already know why it is working and how to fix
it if something goes wrong.
Why spend time on a problem that others have already solved
hundreds of times over. I'd much rather use my time in solving
unexpected problems that are specific to my environment.
But you advocate not knowing anything about that environment in the
first place.
Where did that email go? Well I have it filtered in the bastion
server here first, then it goes to this scanner for spam, then this
for antivirus, then forwarded to this queue and out to this server...
But you want a drop-in solution so you don't need to know
anything...how do you troubleshoot something when you don't know what
it's doing in the first place?
Maybe it's just my opinion, for what little it's worth.
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