Dennis Peterson wrote:

I believe that best practice with this sort of thing is to only issue
warnings and not to actually force a potentially harmful change without
*express* consent of the user.

Suggest at least one way to inform all the users successfully that obsolete software is going to die soon - and don't let it slip past you in your solution that the ClamAV people have know way of knowing who they need to inform. And recall too, this: Filling their logs with warnings didn't work. Posting the notice on the front page of their website didn't work. Running commentary in this list didn't work. Announcing it in their Announcements list didn't work.

You don't know a way, they don't know a way, and I know for a fact it cannot be done

If you start with the pre-requisite that you must stop old versions working then you are correct. Remove that pre-requisite and you are not.

More than one suggestion has been made of how the team could have "just moved on" and left the old versions behind - without having to kill them. These suggestions have been rubbished for various (mostly false) reasons.

People keep saying it's the user/admin's fault, that the user/admin should take all the blame, and that the user/admin should suffer the consequences. Fair enough - how this for a really odd idea - why not just stop providing AV updates to the older versions, and let the users/admins take the responsibility and consequences if they continue to ignore the warnings that updates have stopped working. If they ignore "things aren't working" errors then I'd agree with you - let them deal with it. I don't agree with the argument that "things are not optimal" is a warning to upgrade before things go bang.

--
Simon Hobson

Visit http://www.magpiesnestpublishing.co.uk/ for books by acclaimed
author Gladys Hobson. Novels - poetry - short stories - ideal as
Christmas stocking fillers. Some available as e-books.
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