Am 31.05.2017 um 10:05 schrieb Al Varnell:
Perhaps they feel the burden is on PayPal to remove the obfuscation being used
in their links.
they don't have to feel anything - they have to fix false positives and
if it means remove heuristic phisiing signatures completly when they are
provne over years to hit *only* legit mail - until today nobody was able
to show me a legit reject based on this
Might be necessary for PayPal corporate to contact Cisco/Talos/ClamAV directly
to resolve this long standing issue.
But I am a bit surprised that they haven't commented.
-Al-
On Wed, May 31, 2017 at 12:53 AM, Outreach wrote:
Hi,
I did but never heard anything back unfortunately.
We still had a lot of mail blocked on the 29/5 because of this issue.
Is there any other way I can submit the samples than via the website? It looks
like no-one is following up on this, which is very poor.
Thanks,
Anne-Sophie
-----Original Message-----
From: clamav-users [mailto:[email protected]] On Behalf Of
Al Varnell
Sent: 31 May 2017 05:05
To: ClamAV users ML <[email protected]>
Cc: [email protected]; [email protected]
Subject: Re: [clamav-users] clamav-users Digest, Vol 150, Issue 19
Did I you ever submit those samples as I recommended. It's unlikely that any
action will be taken until you do.
Most of the people that participate on this list are users and can't do
anything but give you advice.
Sent from Janet's iPad
-Al-
On May 19, 2017, at 9:14 AM, "Outreach wrote:
Hi Ged,
I did read your message. Note that the header that you quote below is not
related to my request. I am contacting you regarding the following:
IPs: 142.54.244.[96-110]
Domains:
mail.paypal.at
mail.paypal.be
mail.paypal.ch
mail.paypal.co.il
mail.paypal.co.uk
mail.paypal.de
mail.paypal.dk
mail.paypal.es
mail.paypal.fr
mail.paypal.it
mail.paypal.nl
mail.paypal.no
mail.paypal.pl
mail.paypal.se
mail.paypal.com
Call it "reject", "bounce" or "delivery error" - the bottom line is that
legitimate mail from our client (including financial communications from account holders) is not being
delivered and wrongly identified as a phish by ClamAv.
These emails are authenticated, they come from a well-respected organization - hence
there is no reason for them to be rejected with the message "554 Your email was
rejected because it contains the Heuristics.Phishing.Email.SpoofedDomain virus"
Many thanks,
Anne-Sophie Marsh, Sr Email Deliverability Manager EMEA
T +44 2086143219 M +44 7469352383 Epsilon, 67 Broad Street, Teddington
TW11 8QZ, UK epsilon.com
----------------------------------------------------------------------
Message: 1
Date: Thu, 18 May 2017 17:51:15 +0100 (BST)
From: "G.W. Haywood"
To: [email protected]
Subject: Re: [clamav-users] Mail from Paypal wrongly identified as
phishing by ClamAv
Message-ID:
<[email protected]>
Content-Type: TEXT/PLAIN; format=flowed; charset=US-ASCII
Hi there,
On Thu, 18 May 2017, Anne-Sophie Marsh wrote:
Mail from our client Paypal is being wrongly flagged as phishing by ClamAv.
No surprise there.
We get this type of bounce erros:
554 Your email was rejected because it contains the
Heuristics.Phishing.Email.SpoofedDomain virus
That's not a bounce, it's a reject.
Please make the necessary changes to your product ASAP.
Well... the last email I saw from PayPal had this in it, carefully hidden:
8<--------------------------------------------------------------------
--
[lefttrianglebracket]
img height="1"
width="1"
src="https://102.112.2O7.net/b/ss/paypalglobal/1/G.4--NS/123456?pageName=system_email_PP1814";
border="0"
alt=""/
[righttrianglebracket]
8<--------------------------------------------------------------------
--
The mail did pass our SPF checks on receipt:
8<--------------------------------------------------------------------
--
Received-SPF: pass (mail5: domain of [email protected] designates
173.0.84.226 as permitted sender) receiver=mail5;
client-ip=173.0.84.226; helo=mx0.slc.paypal.com;
[email protected];
x-software=spfmilter 0.98-gwh with libspf2-1.2.9;
8<--------------------------------------------------------------------
--
but then it went in the bin.
Admittedly this was quite a while ago; we've been rejecting all mail from
PayPal since 2013. All the same, you aren't helping anybody by doing things
like that.
I don't suppose you'll actually read this
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