Hi Al, Could you please confirm exactly what is the issue you see with the links? As far as I can see, they use standard link tracking. Here are two examples:
<a style=3D"font-family:Arial; font-siz= e:13px; color:#009cde; text-decoration:none; font-weight:bold;" href=3D"https://epl=2Epaypal-communication=2Ecom/T/v20000015c53387d90b8822cf4bbc782e8/5ac10d12aef141110000021ef3a0bcc3/5ac10d12-aef1-4111-b057-9f4d47f20daa";> <a href=3D= "https://epl=2Epaypal-communication=2Ecom/T/v20000015c53387d90b8822cf4bbc782e8/5ac10d12aef141110000021ef3a0bcc2/5ac10d12-aef1-4111-b057-9f4d47f20daa"; = target=3D"_blank"> This is an example of their images URL: <img style=3D"display:block; border= :none;" src=3D"https://www=2Epaypalobjects=2Ecom/digitalassets/c/EMEA/email/1111_cta_blue_left=2Ejpg"; width=3D"5" height=3D"40" alt=3D""/> Many thanks, Anne-Sophie -----Original Message----- From: clamav-users [mailto:clamav-users-boun...@lists.clamav.net] On Behalf Of Al Varnell Sent: 31 May 2017 09:06 To: ClamAV users ML <clamav-users@lists.clamav.net> Subject: Re: [clamav-users] clamav-users Digest, Vol 150, Issue 19 Perhaps they feel the burden is on PayPal to remove the obfuscation being used in their links. Might be necessary for PayPal corporate to contact Cisco/Talos/ClamAV directly to resolve this long standing issue. But I am a bit surprised that they haven't commented. -Al- On Wed, May 31, 2017 at 12:53 AM, Outreach wrote: > > Hi, > > I did but never heard anything back unfortunately. > > We still had a lot of mail blocked on the 29/5 because of this issue. > > Is there any other way I can submit the samples than via the website? It > looks like no-one is following up on this, which is very poor. > > Thanks, > > Anne-Sophie > > -----Original Message----- > From: clamav-users [mailto:clamav-users-boun...@lists.clamav.net] On > Behalf Of Al Varnell > Sent: 31 May 2017 05:05 > To: ClamAV users ML <clamav-users@lists.clamav.net> > Cc: cla...@jubileegroup.co.uk; clamav-users@lists.clamav.net > Subject: Re: [clamav-users] clamav-users Digest, Vol 150, Issue 19 > > Did I you ever submit those samples as I recommended. It's unlikely that any > action will be taken until you do. > > Most of the people that participate on this list are users and can't do > anything but give you advice. > > Sent from Janet's iPad > > -Al- > > On May 19, 2017, at 9:14 AM, "Outreach wrote: >> Hi Ged, >> >> I did read your message. Note that the header that you quote below is not >> related to my request. I am contacting you regarding the following: >> >> IPs: 142.54.244.[96-110] >> >> Domains: >> mail.paypal.at >> mail.paypal.be >> mail.paypal.ch >> mail.paypal.co.il >> mail.paypal.co.uk >> mail.paypal.de >> mail.paypal.dk >> mail.paypal.es >> mail.paypal.fr >> mail.paypal.it >> mail.paypal.nl >> mail.paypal.no >> mail.paypal.pl >> mail.paypal.se >> mail.paypal.com >> >> Call it "reject", "bounce" or "delivery error" - the bottom line is that >> legitimate mail from our client (including financial communications from >> account holders) is not being delivered and wrongly identified as a phish by >> ClamAv. >> >> These emails are authenticated, they come from a well-respected organization >> - hence there is no reason for them to be rejected with the message "554 >> Your email was rejected because it contains the >> Heuristics.Phishing.Email.SpoofedDomain virus" >> >> >> Many thanks, >> >> >> Anne-Sophie Marsh, Sr Email Deliverability Manager EMEA >> T +44 2086143219 M +44 7469352383 Epsilon, 67 Broad Street, Teddington >> TW11 8QZ, UK epsilon.com >> >> >> >> >> --------------------------------------------------------------------- >> - >> >> Message: 1 >> Date: Thu, 18 May 2017 17:51:15 +0100 (BST) >> From: "G.W. Haywood" >> To: clamav-users@lists.clamav.net >> Subject: Re: [clamav-users] Mail from Paypal wrongly identified as >> phishing by ClamAv >> Message-ID: >> <alpine.deb.2.11.1705181726340.4...@mail6.jubileegroup.co.uk> >> Content-Type: TEXT/PLAIN; format=flowed; charset=US-ASCII >> >> Hi there, >> >> On Thu, 18 May 2017, Anne-Sophie Marsh wrote: >> >>> Mail from our client Paypal is being wrongly flagged as phishing by ClamAv. >> >> No surprise there. >> >>> We get this type of bounce erros: >>> 554 Your email was rejected because it contains the >>> Heuristics.Phishing.Email.SpoofedDomain virus >> >> That's not a bounce, it's a reject. >> >>> Please make the necessary changes to your product ASAP. >> >> Well... the last email I saw from PayPal had this in it, carefully hidden: >> >> 8<------------------------------------------------------------------- >> - >> -- >> [lefttrianglebracket] >> img height="1" >> width="1" >> src="https://102.112.2O7.net/b/ss/paypalglobal/1/G.4--NS/123456?pageName=system_email_PP1814"; >> border="0" >> alt=""/ >> [righttrianglebracket] >> 8<------------------------------------------------------------------- >> - >> -- >> >> The mail did pass our SPF checks on receipt: >> >> 8<------------------------------------------------------------------- >> - >> -- >> Received-SPF: pass (mail5: domain of serv...@paypal.co.uk designates >> 173.0.84.226 as permitted sender) receiver=mail5; >> client-ip=173.0.84.226; helo=mx0.slc.paypal.com; >> envelope-from=serv...@paypal.co.uk; >> x-software=spfmilter 0.98-gwh with libspf2-1.2.9; >> 8<------------------------------------------------------------------- >> - >> -- >> >> but then it went in the bin. >> >> Admittedly this was quite a while ago; we've been rejecting all mail from >> PayPal since 2013. All the same, you aren't helping anybody by doing things >> like that. >> >> I don't suppose you'll actually read this. _______________________________________________ clamav-users mailing list clamav-users@lists.clamav.net http://lists.clamav.net/cgi-bin/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/vrtadmin/clamav-faq http://www.clamav.net/contact.html#ml
