Tim,

We decided at Heidelberg to support this list of 4 products for the reasons shown:

1) Symantec (because we license it for everyone -- no additional cost to students)
2) AVG (because it's free -- no complaints about the cost)
3) McAfee -- because we find that many students have it (came with the computer, at least to start)
4) TrendMicro -- because we find that some students come with it

Given those 4, we haven't felt obliged to support the plethora of alternatives.  When we get support issues with any AV product, we typically say "uninstall what you have, and put Symantec on."

Kurt


Riegert, Timothy J. wrote:

Are other organizations limiting the number of AV clients that they are supporting?  If so, how did you go about choosing which AV clients to support?  How many AV clients are you supporting? Are some AV clients leading to more headaches than others?  Did you receive criticism for not supporting AV clients that were already purchased by students?  Any recommendations are greatly appreciated.


Kurt E. Huenemann '83
Assoc. Vice President for Information Resources
Asst. Professor of Computer Science
Heidelberg College
310 East Market Street
Tiffin, OH 44883

Internet: [EMAIL PROTECTED]
Fax: 419-448-2176
Voice: 419-448-2351

Engaging Students. Creating futures. www.heidelberg.edu

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