Hi Deborah,
It sounds like you were denied support because you don't have a
support contract instead of for hardware reason. Is that correct?
On Aug 20, 2008, at 2:03 PM, Deborah Hovey wrote:
No - I didn't get that far - We purchased from Perfigo and don't
have a software contract I'm told. SO unless we want to pay $1600,
we're out of luck I guess.
Nathaniel Austin <[EMAIL PROTECTED]> 08/20/08 4:51 PM >>>
Deborah,
There is absolutely no reason you should currently be denied support
for
running on third party hardware (unless its not in the supported
list on
CCO). Do you have a case number?
Nate
Deborah Hovey wrote:
Hi All!
Today is Freshmen move in and we're in the middle of a nightmare!
The CAM and Servers are set to 1000 Full and have been rebooted
numerous times- yesterday, before the freshmen arrived, we hard
coded all of their ports to 10 Half. When we had several hundred
hitting at the same time against 2 servers on one manager, it would
take forever, and then return an error saying it was unable to
communicate with the server. It is not a cert error. They are
timing out trying to reach the server. When they all went to
lunch, we were able to get on for a while. Is there any reason why
10 half in the Residence Halls would be causing this issue? I'm
running 4.0.4 on Dell 1650s inband.
Cisco won't help- they say they no longer support CCA running on a
server box etc... We're considering taking it off line!
I appreciate your help!
Deb
UMW
