Hi, Thanks for sending the diagnostics across. Looking in the ellis logs, there’s a number of the following logs:
2014-08-26 13:56:58,586 W iostream:507 1253:139819445139200] Connect error on fd 8: ECONNREFUSED 2014-08-26 13:56:58,587 E homestead:68 1253:139819445139200] Failed to ping Homestead at http://192.168.0.10:8889/ping. Have you configured your HOMESTEAD_URL? Can you confirm that Ellis is able to contact Homestead on 192.168.0.10:8889? If it can, then can you please send me the homestead-provisioning logs. These are on the homestead node, in /var/log/homestead-prov/. Thanks, Ellie From: 한정현 [mailto:[email protected]] Sent: 26 August 2014 15:20 To: Eleanor Merry Cc: [email protected] Subject: Re: [Clearwater] Failed to update Server message after ellis login Thanks. It is message by Chrome when i login to ellis UI. {"username": "[email protected]<mailto:[email protected]>", "full_name": "han"} common.js:55 Updating URLs common.js:55 Old url http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gm…%22full_name%22%3A%20%22han%22%7D&message=Created&status=201&success=true#<http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gmail.com%22%2C%20%22full_name%22%3A%20%22han%22%7D&message=Created&status=201&success=true> common.js:55 Old url http://192.168.0.10/ common.js:55 Old url http://192.168.0.10/addressbook.html common.js:55 Old url common.js:55 4Old url javascript:void(0) common.js:55 Old url common.js:55 Old url http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gm…%22%3A%20%22han%22%7D&message=Created&status=201&success=true#privacy-pane<http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gmail.com%22%2C%20%22full_name%22%3A%20%22han%22%7D&message=Created&status=201&success=true#privacy-pane> common.js:55 Old url http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gm…22%3A%20%22han%22%7D&message=Created&status=201&success=true#redirect-pane<http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gmail.com%22%2C%20%22full_name%22%3A%20%22han%22%7D&message=Created&status=201&success=true#redirect-pane> common.js:55 Old url http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gm…%22%3A%20%22han%22%7D&message=Created&status=201&success=true#barring-pane<http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gmail.com%22%2C%20%22full_name%22%3A%20%22han%22%7D&message=Created&status=201&success=true#barring-pane> common.js:55 Old url http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gm…_name%22%3A%20%22han%22%7D&message=Created&status=201&success=true#as-pane<http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gmail.com%22%2C%20%22full_name%22%3A%20%22han%22%7D&message=Created&status=201&success=true#as-pane> common.js:55 5Old url javascript:void(0) common.js:55 Old url common.js:55 Old url http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gm…ull_name%22%3A%20%22han%22%7D&message=Created&status=201&success=true#rule<http://192.168.0.10/index.html?data=%7B%22username%22%3A%20%22jhhan001%40gmail.com%22%2C%20%22full_name%22%3A%20%22han%22%7D&message=Created&status=201&success=true#rule> common.js:55 6Old url javascript:void(0) common.js:55 Hash changed to '' common.js:55 Changing page from pleasewait to dashboard common.js:55 Fade out complete, fading in... common.js:55 Getting /accounts/jhhan001%40gmail.com/numbers/<http://40gmail.com/numbers/> common.js:55 1. GET http://192.168.0.10/accounts/jhhan001%40gmail.com/numbers/?cb=10df60bbd9H0 502 (Bad Gateway) jquery.js:4 {"status": 502, "message": "Bad Gateway", "reason": "Upstream request failed", "detail": {"Upstream error": "HTTP 404: Not Found"}, "error": true} common.js:277 Failed to retrieve numbers 2014-08-26 20:29 GMT+09:00 Eleanor Merry <[email protected]<mailto:[email protected]>>: Hi, Can you provide the diagnostics? You can get these from the web browser (for example, in Chrome, you can hit F12 and the diagnostics will display in the console). Alternatively, can you look in the ellis logs to see what the reported problem is? The logs are in /var/log/ellis/ellis-*.log You can also provision subscribers through the API (https://github.com/Metaswitch/ellis/blob/dev/docs/api.md), but this will hit the same problem as provisioning through the GUI. Ellie -----Original Message----- From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of ??? Sent: 24 August 2014 08:38 To: [email protected]<mailto:[email protected]> Subject: [Clearwater] Failed to update Server message after ellis login Hello. I have problem using ellis UI. After sign-up, i try to login in ellis UI and success login. access the ellis UI, it failed with "Failed to update server(see detailed diagnostics in developer console) Please refresh the page". What is problem ? Do we have alternative method to issue subscriber number ? Han _______________________________________________ Clearwater mailing list [email protected] http://lists.projectclearwater.org/listinfo/clearwater
