Hi Robert, This looks like the root mysql database has been set up with a non-blank password. Ellis expects this password to be blank, so the installation fails when it gets to setting up Ellis. Can you please reset the mysql password and retry?
Also, what command did you use to set up the all-in-one install? If you pass in '-y' to the apt-get install then the install will complete with the default options, which are the correct ones. Hope this helps, Ellie -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Robert Chen Sent: 24 November 2014 08:22 To: [email protected] Subject: [Clearwater] ellis installation failed I installed the AIO manually on a private cloud. Everything else looks OK. But the ellis install was failed. Can anyone give a hint? Here is the error message. Complete log is attached. ... Using /usr/share/clearwater/ellis/env/lib/python2.7/site-packages/py_bcrypt-0.4-py 2.7-linux-x86_64.egg Searching for mock==1.0.1 Best match: mock 1.0.1 Processing mock-1.0.1-py2.7.egg mock 1.0.1 is already the active version in easy-install.pth Using /usr/share/clearwater/ellis/env/lib/python2.7/site-packages/mock-1.0.1-py2.7 .egg Finished processing dependencies for metaswitchcommon==0.1 / ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: NO) dpkg: error processing ellis (--configure): subprocess installed post-installation script returned error exit status 1 Errors were encountered while processing: ellis E: Sub-process /usr/bin/dpkg returned an error code (1) Thanks. Robert Chen _______________________________________________ Clearwater mailing list [email protected] http://lists.projectclearwater.org/listinfo/clearwater
