Thanks for the pointers. I use the AIO manual install script supplied in the
wiki. I will try to reset the mysql.

Robert


-----Original Message-----
From: Eleanor Merry [mailto:[email protected]] 
Sent: 2014年11月24日 11:46
To: China Mobile - Robert Chen; [email protected]
Subject: RE: [Clearwater] ellis installation failed

Hi Robert, 

This looks like the root mysql database has been set up with a non-blank
password. 
Ellis expects this password to be blank, so the installation fails when it
gets to setting up Ellis. Can you please reset the mysql password and retry?

Also, what command did you use to set up the all-in-one install? If you pass
in '-y' to the apt-get install then the install will complete with the
default options, which are the correct ones. 

Hope this helps, 

Ellie

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Robert
Chen
Sent: 24 November 2014 08:22
To: [email protected]
Subject: [Clearwater] ellis installation failed

I installed the AIO manually on a private cloud. Everything else looks OK.
But the ellis install was failed. Can anyone give a hint?

 

Here is the error message. Complete log is attached.

...

Using
/usr/share/clearwater/ellis/env/lib/python2.7/site-packages/py_bcrypt-0.4-py
2.7-linux-x86_64.egg

Searching for mock==1.0.1

Best match: mock 1.0.1

Processing mock-1.0.1-py2.7.egg

mock 1.0.1 is already the active version in easy-install.pth

 

Using
/usr/share/clearwater/ellis/env/lib/python2.7/site-packages/mock-1.0.1-py2.7
.egg

Finished processing dependencies for metaswitchcommon==0.1

/

ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using
password: NO)

dpkg: error processing ellis (--configure):

subprocess installed post-installation script returned error exit status 1

Errors were encountered while processing:

ellis

E: Sub-process /usr/bin/dpkg returned an error code (1)

 

Thanks.

 

Robert Chen




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