Hi Urvika,

I think you might see this behaviour if your "xdms_hostname" wasn't set (or 
hadn't been properly picked up in the Sprout command-line arguments) on your 
Sprout node, which causes the MMTel AS plugin not to be loaded (because it has 
no server to get call service configuration from, so it can't do anything).

To confirm whether that's the case, could you run "pgrep -lf sprout" and "grep 
xdms /etc/clearwater/config" on your Sprout node, and post the results of each 
command? It may also be worth restarting Sprout (with "sudo monit restart 
sprout"), particularly if you've added the xdms_hostname setting recently - 
it's only picked up on a Sprout restart.

Thanks,
Rob

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Urvika 
Vummadisetty
Sent: 30 December 2014 13:43
To: Matt Williams
Cc: [email protected]
Subject: Re: [Clearwater] Errors while initiating a Call

Hi Matt ,

Thanks for your response. The MMTEL TAS package is installed but Sprout is 
failing to load the plugin. I reinstalled Sprout but resulting in the same 
error.

 Here is the Sprout log:

30-12-2014 17:05:15.170 UTC Status main.cpp:1459: Initialise S-CSCF 
authentication module

30-12-2014 17:05:15.170 UTC Status pluginloader.cpp:63: Loading plug-ins from 
/usr/share/clearwater/sprout/plugins

30-12-2014 17:05:15.170 UTC Status pluginloader.cpp:82: Attempt to load plug-in 
/usr/share/clearwater/sprout/plugins/sprout_bgcf.so

30-12-2014 17:05:15.170 UTC Status bgcfservice.cpp:71: No BGCF configuration 
(file ./bgcf.json does not exist)

30-12-2014 17:05:15.171 UTC Status pluginloader.cpp:106: Loaded sproutlet bgcf 
using API version 1

30-12-2014 17:05:15.171 UTC Status pluginloader.cpp:82: Attempt to load plug-in 
/usr/share/clearwater/sprout/plugins/sprout_mmtel_as.so

30-12-2014 17:05:15.171 UTC Status pluginloader.cpp:82: Attempt to load plug-in 
/usr/share/clearwater/sprout/plugins/sprout_scscf.so

30-12-2014 17:05:15.171 UTC Status pluginloader.cpp:106: Loaded sproutlet scscf 
using API version 1

30-12-2014 17:05:15.171 UTC Status pluginloader.cpp:82: Attempt to load plug-in 
/usr/share/clearwater/sprout/plugins/sprout_icscf.so

30-12-2014 17:05:15.171 UTC Status pluginloader.cpp:137: Finished loading 
plug-ins

30-12-2014 17:05:15.172 UTC Status httpstack.cpp:131: Configuring HTTP stack

30-12-2014 17:05:15.172 UTC Status httpstack.cpp:132: Bind address:
192.168.122.248

30-12-2014 17:05:15.172 UTC Status httpstack.cpp:133: Bind port: 9888

30-12-2014 17:05:15.172 UTC Status httpstack.cpp:134: Num threads: 1

 Could you please suggest on this.
​
Thanks and Regards,
Urvika
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