Hi Sai, Using Ellis and using an external HSS are mutually exclusive.
If you want to use a HSS, you first need to install a HSS (e.g. OpenIMSCore HSS - see http://clearwater.readthedocs.org/en/latest/External_HSS_Integration/index.html and http://clearwater.readthedocs.org/en/latest/OpenIMSCore_HSS_Integration/index.html for guidance). If you don't want to use a HSS, then you don't want to set any of the hss_* parameters in the shared_config. Please can you delete these from the shared_config. For the Ellis issue, can you please send me what Ellis users/subscribers there are? You can get this by running 'sudo mysql', 'use ellis;' and then 'select * from users;' and 'select * from numbers;' Ellie From: [email protected] [mailto:[email protected]] Sent: 05 January 2016 10:42 To: Eleanor Merry; [email protected] Subject: Re: Configuration issue in x-lite softphone Hi Ellie, Yes, Even if login with 'sainath' user could not find reset button to set the password. I have another dought, In /etc/clearwater Shared_config configured as : # HSS configuration hss_hostname=hss.pes.com hss_port=3868 But here i was not installed any external HSS kookups(OpenIMSCore HSS), By default clearwater deployment include homestead(HSS). So it it correct to give hss_hostname=hss.pes.com or should i need to provide homestead domain(homestead.pes.com) or Can we comment the above 2 lines in shared_config?? Could you please guide me here. Thanks in advance!! Regards, Sai ________________________________ From: Eleanor Merry <[email protected]<mailto:[email protected]>> Sent: 04 January 2016 19:38 To: Sainath Ellendula (WT01 - Product Engineering Service); [email protected]<mailto:[email protected]> Subject: RE: Configuration issue in x-lite softphone Hi Sai, Are you using a HSS? If so you'll need to get the password from the HSS (and how to find the password will depend on what HSS you're using). If you're not using a HSS, then how many Ellis users do you have? It looks like the 'sainath' user has created three subscribers (6505550073, 6505550473 and 6505550698). Only the 'sainath' user will see these users on the dashboard. If you don't have the log in details for the 'sainath' user anymore then you can just create a new subscriber with your current log-in (the 'create' button in the add a new private identity section on the dashboard). Ellie From: [email protected]<mailto:[email protected]> [mailto:[email protected]] Sent: 04 January 2016 13:53 To: Eleanor Merry; [email protected]<mailto:[email protected]> Subject: Re: Configuration issue in x-lite softphone Hi Ellie, Dashboard in Ellis, I did not see anything expect "Add private identity". Where exactly reset button can find? I have tried in different browser to see any changes but it did not worked. Please find the attached screenshot. Thanks in advance!! Regards, Sai ________________________________ From: Eleanor Merry <[email protected]<mailto:[email protected]>> Sent: 04 January 2016 18:25 To: Sainath Ellendula (WT01 - Product Engineering Service); [email protected]<mailto:[email protected]> Subject: RE: Configuration issue in x-lite softphone Hi Sai, You can use Ellis for this. If you go to the Dashboard in Ellis, you'll see something like the following for each number: Private Identity: [email protected]<mailto:[email protected]> Password: Not available The password is only shown once (as it is stored securely). To generate a new password, click the reset button. Also, I notice that you've set the domain value in your X-Lite configuration to homestead.pes.com. This should be the root domain of your Clearwater deployment (e.g. resolve to your Bono nodes/the value of home_domain in your shared_config file). Ellie From: Clearwater [mailto:[email protected]] On Behalf Of [email protected]<mailto:[email protected]> Sent: 04 January 2016 12:07 To: [email protected]<mailto:[email protected]>; Matt Williams Subject: [Clearwater] Configuration issue in x-lite softphone Hi Team, I was working on Clearwater IMS deployment and configured Ellis, Bono, Sprout, Homer & Homestead manually. Now i have signup successfully on ellis and shown a new account with phone number, PFA for the same and here i did not observed any "password" . Could you please help me here how to get a password. Getting error while configuring X-Lite (503 service unavailable): Please find the X-Lite Configuration in attached screenshot. Can anyone please help me here to proceed further. Thanks in advance!! Regards, Sai The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. 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