Hi,

Can you please send me the Ellis logs? These are in /var/log/ellis/ellis* on 
your Ellis node.

Thanks,

Ellie

From: Rodrigo Moreira [mailto:[email protected]]
Sent: 17 February 2016 22:22
To: Eleanor Merry
Cc: [email protected]
Subject: [Ellis Error on provisioning numbers]

Hi,

I would like yours help, I have problem in the number of provisioning for the 
new user. After entering Ellis service on port 80 and request the registration 
of a new user, I is reported the following error:

'Failed to update the server (see detailed diagnostics in console developer). 
Please refresh the page'

Already deleted the records in the tables Ellis data base.
Usually this problem is solved that way, it is reasonable to reinstall Ellis?

Since I am already grateful.


Att.,

Rodrigo M.
+55 (37) 9 99132 - 4539
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