Hi Asra, Can you send a copy of the log file as an attachment rather than just a screenshot of part of the file?
Sending too many pictures will lead to your emails being held up for approval, but attachments should be fine. Chris From: Clearwater [mailto:[email protected]] On Behalf Of [email protected] Sent: 29 April 2016 15:24 To: [email protected] Subject: Re: [Project Clearwater] issue in registering user Clearwater Manual installation Hi Chris Thanks for your response. I don't why the error message is changing every time. Now the last status is 403-Forbidden for both users. the only change that I have made is to add this code to every VM: echo "nameserver 192.168.0.9" >> /etc/dnsmasq.resolv.conf # our DNS Machine echo "nameserver 185.23.94.244" >> /etc/dnsmasq.resolv.conf # DNS of Cloudwatt echo "RESOLV_CONF=/etc/dnsmasq.resolv.conf" >> /etc/default/dnsmasq service dnsmasq restart I have checked the Sprou's log (Please See the attachments) but I don't how to solve it. if you have any info could you please share it with me Thanks in advance Regards Asra From: Chris Elford (projectclearwater.org) [mailto:[email protected]] Sent: Friday, April 29, 2016 2:06 PM To: BANEAMOON Asra IMT/OLN Cc: [email protected]<mailto:[email protected]> Subject: RE: [Project Clearwater] issue in registering user Clearwater Manual installation Hi Asra, You sent me this email and the one I've attached, but I think they are both about the same issues - your subscribers will not register. In your first email, you attempt to register 6505550898, but get a 403 error. I think the issue there is that you are using the username [email protected]<mailto:[email protected]>, but you should be using just the phone number 6505550898. You've fixed this in the second email. In your second email, your Zoiper configuration looks sensible to me. Did you make any changes to your configuration (either on Zoiper or Project Clearwater) between the case where you get a 403, the one where you get a 404, and the one where you get a 408? Do both subscribers configured on Zoiper always show the same error code? You've attached screenshots of two types of error: * 403 - Forbidden * 408 - Request Timeout I'm interested to know what the error text is for the 404 error. Is it "Not Found", or something less usual like "No route found to target"? I think the next step is to check Sprout's logs to see why it is rejecting your registration requests. Do you see any messages in /var/log/sprout/sprout_current.txt which explain why the registration is being rejected just after making a request? Can you please make sure to copy the mailing list on future emails? That way anyone can respond to help you out, and other users can learn from our discussion. Rob's asked me to handle the questions that he gets from you, so there is no need to email him separately. Yours, Chris From: [email protected]<mailto:[email protected]> [mailto:[email protected]] Sent: 29 April 2016 08:22 To: Chris Elford <[email protected]<mailto:[email protected]>> Subject: RE: [Project Clearwater] issue in registering user Clearwater Manual installation Hi Chris I have created two users in Clearwater Manual installation, but I can't register them in Zoiper. I have sip 403 error message, my domain name is " Relfexion.net" then I put the public IP address of machine Bono as outbound proxy +5060 if have any idea could you please tell me. Thanks in advance Regards Asra From: Chris Elford [mailto:[email protected]] Sent: Thursday, April 28, 2016 6:11 PM To: BANEAMOON Asra IMT/OLN Cc: [email protected]<mailto:[email protected]> Subject: RE: [Project Clearwater] issue in registering user Clearwater Manual installation Hi Asra, Does this mean that you have resolved your earlier issue creating users in Ellis (attached)? The first thing to work out is whether Zoiper is able to contact Project Clearwater, and, if it can, what error response Project Clearwater is sending back. Zoiper should display this information in the main window e.g. [cid:[email protected]] Yours, Chris From: Clearwater [mailto:[email protected]] On Behalf Of [email protected]<mailto:[email protected]> Sent: 28 April 2016 13:59 To: [email protected]<mailto:[email protected]> Subject: [Project Clearwater] issue in registering user Clearwater Manual installation Dear All ; I have created two users in Clearwater Manual installation, but I can't register them in Zoiper. Thanks in advance Regards _________________________________________________________________________________________________________________________ Ce message et ses pieces jointes peuvent contenir des informations confidentielles ou privilegiees et ne doivent donc pas etre diffuses, exploites ou copies sans autorisation. Si vous avez recu ce message par erreur, veuillez le signaler a l'expediteur et le detruire ainsi que les pieces jointes. Les messages electroniques etant susceptibles d'alteration, Orange decline toute responsabilite si ce message a ete altere, deforme ou falsifie. Merci. This message and its attachments may contain confidential or privileged information that may be protected by law; they should not be distributed, used or copied without authorisation. If you have received this email in error, please notify the sender and delete this message and its attachments. As emails may be altered, Orange is not liable for messages that have been modified, changed or falsified. Thank you. _________________________________________________________________________________________________________________________ Ce message et ses pieces jointes peuvent contenir des informations confidentielles ou privilegiees et ne doivent donc pas etre diffuses, exploites ou copies sans autorisation. Si vous avez recu ce message par erreur, veuillez le signaler a l'expediteur et le detruire ainsi que les pieces jointes. Les messages electroniques etant susceptibles d'alteration, Orange decline toute responsabilite si ce message a ete altere, deforme ou falsifie. Merci. This message and its attachments may contain confidential or privileged information that may be protected by law; they should not be distributed, used or copied without authorisation. If you have received this email in error, please notify the sender and delete this message and its attachments. As emails may be altered, Orange is not liable for messages that have been modified, changed or falsified. Thank you. _________________________________________________________________________________________________________________________ Ce message et ses pieces jointes peuvent contenir des informations confidentielles ou privilegiees et ne doivent donc pas etre diffuses, exploites ou copies sans autorisation. Si vous avez recu ce message par erreur, veuillez le signaler a l'expediteur et le detruire ainsi que les pieces jointes. Les messages electroniques etant susceptibles d'alteration, Orange decline toute responsabilite si ce message a ete altere, deforme ou falsifie. Merci. This message and its attachments may contain confidential or privileged information that may be protected by law; they should not be distributed, used or copied without authorisation. If you have received this email in error, please notify the sender and delete this message and its attachments. As emails may be altered, Orange is not liable for messages that have been modified, changed or falsified. Thank you.
_______________________________________________ Clearwater mailing list [email protected] http://lists.projectclearwater.org/mailman/listinfo/clearwater_lists.projectclearwater.org
