Hi Asra,
To get the detailed logs you need to create a file /etc/Clearwater/user_settings
insert “log_level=5” and now type “service sprout stop” the monit will
automatically restart the sprout service
repeat the same with bono and homestead
now send the registeration request by clicking on the register on zoiper.
now get the logs from tail -f /var/log/sprout/sprout_current
and get the bono_current and sprout_current logs from bono and homestead.
during the registration process
and send these logs so that they can be help full to find the problem
Regards,
Tahir
Sent from Windows Mail
From: [email protected]
Sent: Friday, April 29, 2016 7:23 PM
To: [email protected]
Hi Chris
Thanks for your response.
I don’t why the error message is changing every time. Now the last status is
403-Forbidden for both users.
the only change that I have made is to add this code to every VM:
echo "nameserver 192.168.0.9" >> /etc/dnsmasq.resolv.conf # our DNS
Machine
echo "nameserver 185.23.94.244" >> /etc/dnsmasq.resolv.conf # DNS of
Cloudwatt
echo "RESOLV_CONF=/etc/dnsmasq.resolv.conf" >> /etc/default/dnsmasq
service dnsmasq restart
I have checked the Sprou’s log (Please See the attachments) but I don’t how to
solve it.
if you have any info could you please share it with me
Thanks in advance
Regards
Asra
From: Chris Elford (projectclearwater.org) [mailto:[email protected]]
Sent: Friday, April 29, 2016 2:06 PM
To: BANEAMOON Asra IMT/OLN
Cc: [email protected]
Subject: RE: [Project Clearwater] issue in registering user Clearwater Manual
installation
Hi Asra,
You sent me this email and the one I’ve attached, but I think they are both
about the same issues – your subscribers will not register.
In your first email, you attempt to register 6505550898, but get a 403 error. I
think the issue there is that you are using the username
[email protected], but you should be using just the phone number
6505550898. You’ve fixed this in the second email.
In your second email, your Zoiper configuration looks sensible to me. Did you
make any changes to your configuration (either on Zoiper or Project Clearwater)
between the case where you get a 403, the one where you get a 404, and the one
where you get a 408? Do both subscribers configured on Zoiper always show the
same error code?
You’ve attached screenshots of two types of error:
· 403 – Forbidden
· 408 – Request Timeout
I’m interested to know what the error text is for the 404 error. Is it “Not
Found”, or something less usual like “No route found to target”?
I think the next step is to check Sprout’s logs to see why it is rejecting your
registration requests. Do you see any messages in
/var/log/sprout/sprout_current.txt which explain why the registration is being
rejected just after making a request?
Can you please make sure to copy the mailing list on future emails? That way
anyone can respond to help you out, and other users can learn from our
discussion. Rob’s asked me to handle the questions that he gets from you, so
there is no need to email him separately.
Yours,
Chris
From: [email protected] [mailto:[email protected]]
Sent: 29 April 2016 08:22
To: Chris Elford <[email protected]>
Subject: RE: [Project Clearwater] issue in registering user Clearwater Manual
installation
Hi Chris
I have created two users in Clearwater Manual installation, but I can’t
register them in Zoiper. I have sip 403 error message, my domain name is “
Relfexion.net“ then I put the public IP address of machine Bono as outbound
proxy +5060
if have any idea could you please tell me.
Thanks in advance
Regards
Asra
From: Chris Elford [mailto:[email protected]]
Sent: Thursday, April 28, 2016 6:11 PM
To: BANEAMOON Asra IMT/OLN
Cc: [email protected]
Subject: RE: [Project Clearwater] issue in registering user Clearwater Manual
installation
Hi Asra,
Does this mean that you have resolved your earlier issue creating users in
Ellis (attached)?
The first thing to work out is whether Zoiper is able to contact Project
Clearwater, and, if it can, what error response Project Clearwater is sending
back. Zoiper should display this information in the main window e.g.
Yours,
Chris
From: Clearwater [mailto:[email protected]] On
Behalf Of [email protected]
Sent: 28 April 2016 13:59
To: [email protected]
Subject: [Project Clearwater] issue in registering user Clearwater Manual
installation
Dear All ;
I have created two users in Clearwater Manual installation, but I can’t
register them in Zoiper.
Thanks in advance
Regards
_________________________________________________________________________________________________________________________
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Orange decline toute responsabilite si ce message a ete altere, deforme ou
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This message and its attachments may contain confidential or privileged
information that may be protected by law;
they should not be distributed, used or copied without authorisation.
If you have received this email in error, please notify the sender and delete
this message and its attachments.
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_________________________________________________________________________________________________________________________
Ce message et ses pieces jointes peuvent contenir des informations
confidentielles ou privilegiees et ne doivent donc
pas etre diffuses, exploites ou copies sans autorisation. Si vous avez recu ce
message par erreur, veuillez le signaler
a l'expediteur et le detruire ainsi que les pieces jointes. Les messages
electroniques etant susceptibles d'alteration,
Orange decline toute responsabilite si ce message a ete altere, deforme ou
falsifie. Merci.
This message and its attachments may contain confidential or privileged
information that may be protected by law;
they should not be distributed, used or copied without authorisation.
If you have received this email in error, please notify the sender and delete
this message and its attachments.
As emails may be altered, Orange is not liable for messages that have been
modified, changed or falsified.
Thank you.
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