Hi,

I had a look at your logs, and the interesting line is this one from 
sprout_current.txt:

15-05-2016 11:00:35.803 UTC Error hssconnection.cpp:147: Failed to get 
Authentication Vector for 
[email protected]<mailto:[email protected]>

It looks like your client is trying to log in with private identity 
[email protected]<mailto:[email protected]>. Does this 
exactly match the private identity for the user as displayed in Ellis? If not, 
try updating the Auth. username field for your account in Zoiper to exactly 
match what appears in Ellis.

Chris

From: Clearwater [mailto:[email protected]] On 
Behalf Of ???
Sent: 19 May 2016 11:43
To: [email protected]; Wei-Kuo Chiang 
<[email protected]>; Wei-Kuo Chiang <[email protected]>
Subject: [Project Clearwater] Client can not login in Clearwater server and 
appear 403 error

Hi,

I uesd VMware Workstation Pro and ubuntu 14.04.4 to install Manual clearwater.
I create one machine which uses one real IP(140.123.103.146) and I install all 
six clearwater elements (ellis, bono, sprout, homer, homestead, ralf)in this 
machine. After I finished all steps of the official website, I went to the 
website(140.123.103.146)  and register a  account successfully. Then no matter 
I use Boghe IMS Client or IMS Droid with the account information, I can not 
login into clearwater.
I type "service [ ]  status" , all six elements are running and I type "sudo 
clearwater-etcdctl cluster health", it say the cluster is healthy.

I also use Zoiper client to log in the clearwater server(140.123.103.146), but 
i still can't log in.
These are the bono log and sprout log files.

Please assist me to resolve the problem.

Thanks.
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