Hi Yan, Thank you for getting in touch.
I’ve had a look at your IFC below, and it looks good to me. That means that either Sprout is failing to send a request to Memento, or Memento is failing to handle the call properly. To find out which of these is happening, we should take a look at Sprout’s debug logs. That will tell us: · Whether Sprout is loading the memento sproutlet correctly. · Whether Sprout is routing the call to memento correctly. · Where the call is failing. You can turn on debug logs following the instructions at http://clearwater.readthedocs.io/en/stable/Troubleshooting_and_Recovery.html#sprout. We should also check that Sprout is configured correctly – it needs to detect that the server at sip:[email protected] is actually itself, so that it can route the call correctly. If you send over /etc/clearwater/shared_config, I can help you to check that this is correct. Finally, can I suggest that you sign up to the Project Clearwater mailing list? That way, your posts will go straight to the mailing list without needing to be approved, and you will be able to see questions from other users. Yours, Chris From: Clearwater [mailto:[email protected]] On Behalf Of yan morris Sent: 12 July 2016 11:47 To: [email protected] Subject: [Project Clearwater] Memento Application server HI , I install memento as on sprout cluster I have set IFCs configuration on Ellis , I can see it on Web UI (configure). however I cannot make a call if I choose the memento service. the client would give a message "no route to call ". my IFCs config is below <InitialFilterCriteria> <TriggerPoint> <ConditionTypeCNF>0</ConditionTypeCNF> <SPT> <ConditionNegated>0</ConditionNegated> <Group>0</Group> <Method>INVITE</Method> <Extension></Extension> </SPT> </TriggerPoint> <ApplicationServer><ServerName>sip:[email protected]</ServerName<sip:[email protected]%3c/ServerName>> <DefaultHandling>0</DefaultHandling> </ApplicationServer> </InitialFilterCriteria> In addition , I only have one sprout node in cluster. and I can make a call if I don't use memento as . Please help me find out the solution of this problem. Thank you. Morris Yan.
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