Hi Jim ,

Ellis UI is generated but when I am going to create private identity
getting below error
Failed to update server.

This is Ellis status after running sudo monit summary

[ellis]ist@ellis:~$ sudo monit summary
Monit 5.18.1 uptime: 6h 15m
 Service Name                     Status                      Type
 node-ellis                       Running                     System
 ntp_process                      Running                     Process
 nginx_process                    Running                     Process
 mysql_process                    Running                     Process
 ellis_process                    Running                     Process
 clearwater_queue_manager_pro...  Running                     Process
 etcd_process                     Execution failed | Does...  Process
 clearwater_diags_monitor_pro...  Running                     Process
 clearwater_config_manager_pr...  Running                     Process
 clearwater_cluster_manager_p...  Running                     Process
 nginx_ping                       Status ok                   Program
 nginx_uptime                     Status ok                   Program
 monit_uptime                     Status ok                   Program
 poll_ellis                       Status ok                   Program
 poll_ellis_https                 Status ok                   Program
 clearwater_queue_manager_uptime  Status ok                   Program
 etcd_uptime                      Wait parent                 Program
 poll_etcd_cluster                Wait parent                 Program
 poll_etcd                        Wait parent                 Program


----------------------------------------------------------------------------------
Also when I am running command for health condition giving below error

clearwater-etcdctl cluster-health
cluster may be unhealthy: failed to list members
Error:  client: etcd cluster is unavailable or misconfigured; error #0:
dial tcp 172.16.1.23:4000: getsockopt: connection refused

error #0: dial tcp 172.16.1.23:4000: getsockopt: connection refused

----------------------------------------------------------------------------------------

Below is my local_config and Shared_config entries on each component

*local_config *
*--------------------------------------------------------------------------------*
#Local IP configuration
local_ip=172.16.1.23
public_ip=103.231.44.90
public_hostname=ellis
etcd_cluster="172.16.1.23,172.16.4.195,172.16.5.22,172.16.4.37,172.16.1.142"

# Only keep 50MB of logs
max_log_directory_size=52428800

shared_config
-----------------------------------------------------------------------------------------
# Deployment definitions
home_domain=ims.hom
sprout_hostname=sprout.ims.hom
chronos_hostname=vellum.ims.hom:7253
hs_hostname=hs.ims.hom:8888
hs_provisioning_hostname=hs.ims.hom:8889
sprout_impi_store=vellum.ims.hom
cassandra_hostname=vellum.ims.hom
xdms_hostname=homer.ims.hom:7888
dime_session_store=vellum.ims.hom
upstream_port=0

# Email server configuration
smtp_smarthost=172.16.1.23
smtp_username=username
smtp_password=password
[email protected]

# Keys (you can change this secret to something else)
signup_key=secret
turn_workaround=secret
ellis_api_key=secret
ellis_cookie_key=secret

Please let me know what else I am missing or did some wrong configuration.

Thanks and Regards,
Ajit




On Thu, Oct 5, 2017 at 9:48 PM, Ajit Bhardwaj <[email protected]>
wrote:

> Hi Jim,
>
> Thanks for your early reply,
> I checked the mentioned path ,but there is no log file generated for ellis.
>
> Regards,
> Ajit
>
> On Thu, Oct 5, 2017 at 9:30 PM, <clearwater-request@lists.
> projectclearwater.org> wrote:
>
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>>    1. Getting problem in making Ellis node up and also its log file
>>       is not generated (Ajit Bhardwaj)
>>    2. Re: Getting problem in making Ellis node up and also its log
>>       file is not generated (Jim Page)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Thu, 5 Oct 2017 20:41:42 +0530
>> From: Ajit Bhardwaj <[email protected]>
>> To: [email protected]
>> Subject: [Project Clearwater] Getting problem in making Ellis node up
>>         and also its log file is not generated
>> Message-ID:
>>         <[email protected]
>> ail.com>
>> Content-Type: text/plain; charset="utf-8"
>>
>> Hi,
>>
>> As per given Clearwater doc information
>> url: *http://clearwater.readthedocs.io/en/stable/Manual_Install.html
>> <http://clearwater.readthedocs.io/en/stable/Manual_Install.html>,*
>>
>> I have installed *six machine manual installation *process of clearwater
>> with* six different roles and 1 DNS server* .
>> I am getting *problem in making Ellis node up*.
>> Also there is *no log generation* where I could find any error .
>>
>> After going through some mailing list mail where I found it was due to
>> misconfiquration of local_config But I checked it's properly configured.
>>
>> Please let me know if I am doing any mistake in configuring.
>>
>> Thanks and Regards,
>> Ajit
>> -------------- next part --------------
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>> Message: 2
>> Date: Thu, 5 Oct 2017 15:38:13 +0000
>> From: Jim Page <[email protected]>
>> To: "[email protected]"
>>         <[email protected]>
>> Subject: Re: [Project Clearwater] Getting problem in making Ellis node
>>         up and also its log file is not generated
>> Message-ID: <[email protected]>
>> Content-Type: text/plain; charset="us-ascii"
>>
>> Hi Ajit
>> Try looking for logs in /var/log/ellis/
>> Kind regards
>> Jim
>>
>> RedMatter Ltd
>> Jim Page
>> VP Mobile Services
>> +44 (0)333 150 1666
>> +44 (0)7870 361412
>> [email protected]<mailto:[email protected]>
>>
>> On 5 Oct 2017, at 16:11, Ajit Bhardwaj <[email protected]<mailto:
>> [email protected]>> wrote:
>>
>> Hi,
>>
>> As per given Clearwater doc information
>> url: http://clearwater.readthedocs.io/en/stable/Manual_Install.html,
>>
>> I have installed six machine manual installation process of clearwater
>> with six different roles and 1 DNS server .
>> I am getting problem in making Ellis node up.
>> Also there is no log generation where I could find any error .
>>
>> After going through some mailing list mail where I found it was due to
>> misconfiquration of local_config But I checked it's properly configured.
>>
>> Please let me know if I am doing any mistake in configuring.
>>
>> Thanks and Regards,
>> Ajit
>>
>>
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