Hi Ajit, Taking a look at your first problem, with your Ellis Node, it looks like your etcd cluster is in a bad state. As etcd is what we use to form the rest of our clusters, I believe that the error “Failed to update server” is occurring because your other nodes are also in a bad state; without a healthy etcd cluster we can’t set up the Cassandra cluster, among others, and that is what Ellis uses to store data when generating a private identity. I see from your local_config that your etcd cluster is set up to be “etcd_cluster="172.16.1.23,172.16.4.195,172.16.5.22,172.16.4.37,172.16.1.142"”. These IPs seem to be spread across a larger subnet than we usually see deployed on (usually nodes are within a /24, but this is not inherently a problem), and I wonder if there is a connectivity issue between them; the etcd processes will all need to be able to contact each other to set up the initial cluster. Can you double check that all nodes are able to send traffic to each other on these IP addresses, and that the correct ports are open on any firewalls/security groups you have in place (etcd uses ports 2380 and 4000, the full details can be found at https://clearwater.readthedocs.io/en/stable/Clearwater_IP_Port_Usage.html).
If this isn’t the issue, we need to work out what is causing the issues in your etcd cluster starting up. I would recommend taking a look in /var/log/clearwater-etcd/ across your nodes, at either the clearwater-etcd.log or clearwater-etcd-initd.log, and see if there’s anything useful in there. Running clearwater-etcdctl cluster-health on your other nodes will also allow you to work out if the whole cluster is broken, or if the initial cluster was successful, but some nodes have since failed. Regarding your other query, I think you are unable to find the databases because of your first issue preventing the nodes from starting correctly. Once you have resolved your etcd problem, and all processes are able to start up correctly, assuming you are installing nodes as in the manual install instrucitons at https://clearwater.readthedocs.io/en/stable/Manual_Install.html you will find the cassandra process running on your vellum node. You can access the databases using cqlsh, and you can then run `use <database name>` to access the data you are after. Tab auto-completion should give you the list of available databases/tables, and you will likely have “homer”, “homestead_cache” and “homestead_provisioning”. Hopefully this helps resolve your issues and get your deployment up. Let us know how it goes, Cheers, Adam From: Clearwater [mailto:[email protected]] On Behalf Of Ajit Bhardwaj Sent: 11 October 2017 14:29 To: [email protected] Subject: Re: [Project Clearwater] Clearwater Digest, Vol 54, Issue 7 Hi Jim, In addition to this wanted to know, when I am installing Homer and Dime component on different system. Where I could find the homer and homestead_provisioning and homestead_cache in cassandra database as we get in all in one image install preocess. Please let me know. Thanks and Regards, Ajit On Wed, Oct 11, 2017 at 6:53 PM, Ajit Bhardwaj <[email protected]<mailto:[email protected]>> wrote: Hi Jim , Ellis UI is generated but when I am going to create private identity getting below error Failed to update server. This is Ellis status after running sudo monit summary [ellis]ist@ellis:~$ sudo monit summary Monit 5.18.1 uptime: 6h 15m Service Name Status Type node-ellis Running System ntp_process Running Process nginx_process Running Process mysql_process Running Process ellis_process Running Process clearwater_queue_manager_pro... Running Process etcd_process Execution failed | Does... Process clearwater_diags_monitor_pro... Running Process clearwater_config_manager_pr... Running Process clearwater_cluster_manager_p... Running Process nginx_ping Status ok Program nginx_uptime Status ok Program monit_uptime Status ok Program poll_ellis Status ok Program poll_ellis_https Status ok Program clearwater_queue_manager_uptime Status ok Program etcd_uptime Wait parent Program poll_etcd_cluster Wait parent Program poll_etcd Wait parent Program ---------------------------------------------------------------------------------- Also when I am running command for health condition giving below error clearwater-etcdctl cluster-health cluster may be unhealthy: failed to list members Error: client: etcd cluster is unavailable or misconfigured; error #0: dial tcp 172.16.1.23:4000<http://172.16.1.23:4000>: getsockopt: connection refused error #0: dial tcp 172.16.1.23:4000<http://172.16.1.23:4000>: getsockopt: connection refused ---------------------------------------------------------------------------------------- Below is my local_config and Shared_config entries on each component local_config -------------------------------------------------------------------------------- #Local IP configuration local_ip=172.16.1.23 public_ip=103.231.44.90 public_hostname=ellis etcd_cluster="172.16.1.23,172.16.4.195,172.16.5.22,172.16.4.37,172.16.1.142" # Only keep 50MB of logs max_log_directory_size=52428800 shared_config ----------------------------------------------------------------------------------------- # Deployment definitions home_domain=ims.hom sprout_hostname=sprout.ims.hom chronos_hostname=vellum.ims.hom:7253 hs_hostname=hs.ims.hom:8888 hs_provisioning_hostname=hs.ims.hom:8889 sprout_impi_store=vellum.ims.hom cassandra_hostname=vellum.ims.hom xdms_hostname=homer.ims.hom:7888 dime_session_store=vellum.ims.hom upstream_port=0 # Email server configuration smtp_smarthost=172.16.1.23 smtp_username=username smtp_password=password [email protected]<mailto:[email protected]> # Keys (you can change this secret to something else) signup_key=secret turn_workaround=secret ellis_api_key=secret ellis_cookie_key=secret Please let me know what else I am missing or did some wrong configuration. Thanks and Regards, Ajit On Thu, Oct 5, 2017 at 9:48 PM, Ajit Bhardwaj <[email protected]<mailto:[email protected]>> wrote: Hi Jim, Thanks for your early reply, I checked the mentioned path ,but there is no log file generated for ellis. Regards, Ajit On Thu, Oct 5, 2017 at 9:30 PM, <[email protected]<mailto:[email protected]>> wrote: Send Clearwater mailing list submissions to [email protected]<mailto:[email protected]> To subscribe or unsubscribe via the World Wide Web, visit http://lists.projectclearwater.org/mailman/listinfo/clearwater_lists.projectclearwater.org or, via email, send a message with subject or body 'help' to [email protected]<mailto:[email protected]> You can reach the person managing the list at [email protected]<mailto:[email protected]> When replying, please edit your Subject line so it is more specific than "Re: Contents of Clearwater digest..." Today's Topics: 1. Getting problem in making Ellis node up and also its log file is not generated (Ajit Bhardwaj) 2. Re: Getting problem in making Ellis node up and also its log file is not generated (Jim Page) ---------------------------------------------------------------------- Message: 1 Date: Thu, 5 Oct 2017 20:41:42 +0530 From: Ajit Bhardwaj <[email protected]<mailto:[email protected]>> To: [email protected]<mailto:[email protected]> Subject: [Project Clearwater] Getting problem in making Ellis node up and also its log file is not generated Message-ID: <CAJsy=yqr3T_3qEOX=mk4qyvrqg9hfoeo5wwdcgkjahmsfe3...@mail.gmail.com<mailto:[email protected]>> Content-Type: text/plain; charset="utf-8" Hi, As per given Clearwater doc information url: *http://clearwater.readthedocs.io/en/stable/Manual_Install.html <http://clearwater.readthedocs.io/en/stable/Manual_Install.html>,* I have installed *six machine manual installation *process of clearwater with* six different roles and 1 DNS server* . I am getting *problem in making Ellis node up*. Also there is *no log generation* where I could find any error . After going through some mailing list mail where I found it was due to misconfiquration of local_config But I checked it's properly configured. Please let me know if I am doing any mistake in configuring. Thanks and Regards, Ajit -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.projectclearwater.org/pipermail/clearwater_lists.projectclearwater.org/attachments/20171005/552082bd/attachment-0001.html> ------------------------------ Message: 2 Date: Thu, 5 Oct 2017 15:38:13 +0000 From: Jim Page <[email protected]<mailto:[email protected]>> To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Subject: Re: [Project Clearwater] Getting problem in making Ellis node up and also its log file is not generated Message-ID: <[email protected]<mailto:[email protected]>> Content-Type: text/plain; charset="us-ascii" Hi Ajit Try looking for logs in /var/log/ellis/ Kind regards Jim RedMatter Ltd Jim Page VP Mobile Services +44 (0)333 150 1666 +44 (0)7870 361412 [email protected]<mailto:[email protected]><mailto:[email protected]<mailto:[email protected]>> On 5 Oct 2017, at 16:11, Ajit Bhardwaj <[email protected]<mailto:[email protected]><mailto:[email protected]<mailto:[email protected]>>> wrote: Hi, As per given Clearwater doc information url: http://clearwater.readthedocs.io/en/stable/Manual_Install.html, I have installed six machine manual installation process of clearwater with six different roles and 1 DNS server . I am getting problem in making Ellis node up. Also there is no log generation where I could find any error . After going through some mailing list mail where I found it was due to misconfiquration of local_config But I checked it's properly configured. Please let me know if I am doing any mistake in configuring. Thanks and Regards, Ajit _______________________________________________ Clearwater mailing list [email protected]<mailto:[email protected]><mailto:[email protected]<mailto:[email protected]>> http://lists.projectclearwater.org/mailman/listinfo/clearwater_lists.projectclearwater.org -------------- next part -------------- An HTML attachment was scrubbed... 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