Sorry for the delay in responding. It is hard to work out what is going wrong with the diagnostics you have sent. Are there any firewall issues between the clients and the Openstack rig? Could you send the full sprout and bono logs?
Thanks, Mark Perryman. From: Clearwater <[email protected]> On Behalf Of Mayur Koshal Sent: 28 November 2018 16:58 To: [email protected] Subject: [Project Clearwater] SIP call failing with 408 Request timed out. Hi, I have done manual installation of Clearwater vIMS of all the nodes on Openstack Ocata (devstack) . I have configured all the nodes in a private network. I have provisioned 10 numbers in Ellis starting from 6505550000. I am able to successfully register users on softphones Zoiper as well as Jitsi. But when i try to make a call from one user to another it gives an error message: Call failure : SIP 408 -Request timeout Request your help to figure out where it is going wrong ..... My Zoiper configurations are : Username : 6505550006 domain : ims.hom password :***** Auth username : [email protected]<mailto:[email protected]> Outbound proxy : 172.24.4.11 Bono IP :5060 MWI -- disabled Transport - tcp Use rport - checked STUN - not using Similarly I have registered another user [email protected]<mailto:[email protected]>. my home domain in /etc/clearwater/shared config is ims.hom. local config of bono contains the hostname as bono ip. I have set the log level to 5 but could not make out much as I am not getting any error message in the logs of all the nodes as well as the syslog or monit logs. Some noticeable logs from Bono and sprout below : Bono Node -- syslog Nov 28 11:16:09 bono issue-alarm: zmq_msg_recv: Invalid argument Nov 28 11:16:09 bono issue-alarm: message repeated 3 times: [ zmq_msg_recv: Invalid argument] Nov 28 11:16:11 bono config-manager[13653]: dropped request: 'issue-alarm config-manager 8500.1' Nov 28 11:16:19 bono issue-alarm: zmq_msg_recv: Invalid argument Nov 28 11:16:19 bono issue-alarm: message repeated 3 times: [ zmq_msg_recv: Invalid argument] Nov 28 11:16:22 bono bono[27913]: <analytics> 2018-11-28T11:16:22.410+00:00 Call-Disconnected: CALL_ID=ZDBiMWZhNWE2ZGY2YjIzMDRjZTZhYmIwY2Y1ZGQ2NjM. REASON=401 Nov 28 11:16:22 bono bono[27913]: <analytics> 2018-11-28T11:16:22.786+00:00 Call-Disconnected: CALL_ID=c7ac9b71e654bfcd44e33941d6006bc3@0:0:0:0:0:0:0:0 REASON=408 Nov 28 11:16:28 bono bono[27913]: <analytics> 2018-11-28T11:16:28.460+00:00 Call-Disconnected: CALL_ID=dee3256df4301e17c7600bb52d71fb08@0:0:0:0:0:0:0:0 REASON=408 Nov 28 11:16:29 bono issue-alarm: zmq_msg_recv: Invalid argument Nov 28 11:16:29 bono issue-alarm: message repeated 3 times: [ zmq_msg_recv: Invalid argument] Nov 28 11:16:34 bono bono[27913]: <analytics> 2018-11-28T11:16:34.443+00:00 Call-Disconnected: CALL_ID=ZTcxMGY2ZWM5N2FjM2ViOTZhMjA0Mzk0NzEwY2M2MTM. REASON=401 Nov 28 11:16:35 bono queue-manager[13538]: dropped request: 'issue-alarm queue-manager 9001.1' Nov 28 11:16:37 bono queue-manager[13538]: dropped request: 'issue-alarm queue-manager 9002.1' Nov 28 11:16:39 bono issue-alarm: zmq_msg_recv: Invalid argument Nov 28 11:16:39 bono issue-alarm: message repeated 3 times: [ zmq_msg_recv: Invalid argument] Nov 28 11:16:41 bono config-manager[13653]: dropped request: 'issue-alarm config-manager 8500.1' Nov 28 11:16:47 bono bono[27913]: <analytics> 2018-11-28T11:16:47.786+00:00 Call-Disconnected: CALL_ID=df3848fdc02e7f129051f5f766ad303a@0:0:0:0:0:0:0:0 REASON=408 Nov 28 11:16:49 bono issue-alarm: zmq_msg_recv: Invalid argument Nov 28 11:16:49 bono issue-alarm: message repeated 3 times: [ zmq_msg_recv: Invalid argument] Nov 28 11:16:53 bono bono[27913]: <analytics> 2018-11-28T11:16:53.465+00:00 Call-Disconnected: CALL_ID=c98ce23b310df66264e25322dc987121@0:0:0:0:0:0:0:0 REASON=408 Nov 28 11:16:59 bono issue-alarm: zmq_msg_recv: Invalid argument Nov 28 11:16:59 bono issue-alarm: message repeated 3 times: [ zmq_msg_recv: Invalid argument] Nov 28 11:17:01 bono CRON[25278]: (root) CMD (/usr/sbin/iotop -b -o -t -n 1 -k >> /var/log/iotop.log 2>&1) Nov 28 11:17:01 bono CRON[25279]: (root) CMD (/usr/lib/sysstat/sadc 1 1 /var/log/sysstat/clearwater-sa`date +%d` > /dev/null 2>&1) Nov 28 11:17:01 bono CRON[25280]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly) Nov 28 11:17:05 bono queue-manager[13538]: dropped request: 'issue-alarm queue-manager 9001.1' Nov 28 11:17:07 bono queue-manager[13538]: dropped request: 'issue-alarm queue-manager 9002.1' Nov 28 11:17:09 bono issue-alarm: zmq_msg_recv: Invalid argument Nov 28 11:17:09 bono issue-alarm: message repeated 3 times: [ zmq_msg_recv: Invalid argument] Nov 28 11:17:11 bono config-manager[13653]: dropped request: 'issue-alarm config-manager 8500.1' Nov 28 11:17:12 bono bono[27913]: <analytics> 2018-11-28T11:17:12.787+00:00 Call-Disconnected: CALL_ID=6150cea252d458e388043380bbc46e3f@0:0:0:0:0:0:0:0 REASON=408 Nov 28 11:17:18 bono bono[27913]: <analytics> 2018-11-28T11:17:18.465+00:00 Call-Disconnected: CALL_ID=e737a61c0d0d9fc67ec952f6e2501bed@0:0:0:0:0:0:0:0 REASON=408 Nov 28 11:17:19 bono issue-alarm: zmq_msg_recv: Invalid argument ----------------------------------------------------------------------------------------- Bono logs - ********* 1-2018 11:14:43.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1012.3 alarm 28-11-2018 11:14:43.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1013.3 alarm 28-11-2018 11:14:47.512 UTC [7f5c9affd700] Status sip_connection_pool.cpp:428: Recycle TCP connection slot 5 28-11-2018 11:14:48.790 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:15:03.800 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:15:06.514 UTC [7f5c9affd700] Status sip_connection_pool.cpp:428: Recycle TCP connection slot 37 28-11-2018 11:15:07.515 UTC [7f5c9affd700] Status sip_connection_pool.cpp:428: Recycle TCP connection slot 43 28-11-2018 11:15:13.409 UTC [7f5ca9ad9700] Status alarm.cpp:244: Reraising all alarms with a known state 28-11-2018 11:15:13.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1012.3 alarm 28-11-2018 11:15:13.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1013.3 alarm 28-11-2018 11:15:18.815 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:15:33.825 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:15:43.409 UTC [7f5ca9ad9700] Status alarm.cpp:244: Reraising all alarms with a known state 28-11-2018 11:15:43.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1012.3 alarm 28-11-2018 11:15:43.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1013.3 alarm 28-11-2018 11:15:48.840 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:16:03.854 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:16:09.522 UTC [7f5c9affd700] Status sip_connection_pool.cpp:428: Recycle TCP connection slot 0 28-11-2018 11:16:13.409 UTC [7f5ca9ad9700] Status alarm.cpp:244: Reraising all alarms with a known state 28-11-2018 11:16:13.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1012.3 alarm 28-11-2018 11:16:13.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1013.3 alarm 28-11-2018 11:16:13.523 UTC [7f5c9affd700] Status sip_connection_pool.cpp:428: Recycle TCP connection slot 49 28-11-2018 11:16:18.868 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:16:33.883 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:16:41.526 UTC [7f5c9affd700] Status sip_connection_pool.cpp:428: Recycle TCP connection slot 4 28-11-2018 11:16:43.409 UTC [7f5ca9ad9700] Status alarm.cpp:244: Reraising all alarms with a known state 28-11-2018 11:16:43.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1012.3 alarm 28-11-2018 11:16:43.409 UTC [7f5ca9ad9700] Status alarm.cpp:37: sprout issued 1013.3 alarm 28-11-2018 11:16:44.527 UTC [7f5c9affd700] Status sip_connection_pool.cpp:428: Recycle TCP connection slot 7 28-11-2018 11:16:47.527 UTC [7f5c9affd700] Status sip_connection_pool.cpp:428: Recycle TCP connection slot 16 28-11-2018 11:16:48.898 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:16:53.456 UTC [7f5c997fa700] Warning dnscachedresolver.cpp:698: Failed to retrieve record for _sip._tcp.scscf.sprout.ims.hom: Domain name not found 28-11-2018 11:17:03.530 UTC [7f5c9affd700] Status sip_connection_pool.cpp:428: Recycle TCP connection slot 46 28-11-2018 11:17:03.910 UTC [7f5c99ffb700] Warning (Net-SNMP): Warning: Failed to connect to the agentx master agent ([NIL]): 28-11-2018 11:17:13.409 UTC [7f5ca9ad9700] Status alarm.cpp:244: Reraising all alarms with a known ------------------ ----------------------------------------------------------------------------------------------------------------------------- Sprout -- ********** analytics.log 2018-11-28T11:11:52.884+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:51030;transport=TCP;rinstance=871c7de37ebab0b2 CONTACT_URI=sip:[email protected]:51030;transport=TCP;rinstance=871c7de37ebab0b2 EXPIRES=300 2018-11-28T11:12:04.910+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:32094;transport=TCP;rinstance=5d8742e5a588c1d6 CONTACT_URI=sip:[email protected]:32094;transport=TCP;rinstance=5d8742e5a588c1d6 EXPIRES=300 2018-11-28T11:13:44.146+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom CONTACT_URI=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom EXPIRES=0 2018-11-28T11:14:08.915+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom CONTACT_URI=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom EXPIRES=0 2018-11-28T11:16:22.926+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:51030;transport=TCP;rinstance=871c7de37ebab0b2 CONTACT_URI=sip:[email protected]:51030;transport=TCP;rinstance=871c7de37ebab0b2 EXPIRES=300 2018-11-28T11:16:34.965+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:32094;transport=TCP;rinstance=5d8742e5a588c1d6 CONTACT_URI=sip:[email protected]:32094;transport=TCP;rinstance=5d8742e5a588c1d6 EXPIRES=300 2018-11-28T11:17:44.188+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom CONTACT_URI=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom EXPIRES=300 2018-11-28T11:18:08.334+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom CONTACT_URI=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom EXPIRES=300 2018-11-28T11:20:52.962+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:51030;transport=TCP;rinstance=871c7de37ebab0b2 CONTACT_URI=sip:[email protected]:51030;transport=TCP;rinstance=871c7de37ebab0b2 EXPIRES=300 2018-11-28T11:21:05.010+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:32094;transport=TCP;rinstance=5d8742e5a588c1d6 CONTACT_URI=sip:[email protected]:32094;transport=TCP;rinstance=5d8742e5a588c1d6 EXPIRES=300 2018-11-28T11:22:44.197+00:00 Registration: USER_URI=sip:[email protected] BINDING_ID=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom CONTACT_URI=sip:[email protected]:52273;transport=tcp;registering_acc=ims_hom EXPIRES=0 ~ ------------------------------------------------------------------------------------------------ Regards Mayur
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