A customer came in today with a problem.  Her entire system was wiped out
and she had no OS disks.  I spent about 5 or so minutes with her explaining
the concepts and ideas behind Linus/OSS.  She seemed interested and because
we sell Mandrake I took her over to look at it.

She was quite impressed and when I mentioned the learning curve would be
about the difference between going from Win98 to WinXP.  She was all for it
until she said, "I have a bunch of software already bought,  Will It work?"
Her inventory included Photoshop, CorelDraw, FrontPage and a few other power
tools like that.  I explained that there are free/inexpensive options in
Linxland.  I also mentioned things like WINE and what have you for allowing
some programs to work (but not 100%).  You could tell she was a bit upset
when she realized she had no choice (at least right now) but to shag out the
$300 for WinXP Home.  But I gave her the URL for CLUG and told her to check
it out.  She said she definitely would.

Please be nice to her and try to make her feel welcome.  I don't even know
her name but in light of some of the trash talk that has been on the list
lately I just wanted to ask people to mind their P & Q's.  I know I will be
watching mine.

Regards,

Cameron Nikitiuk

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