On minor detail, before Graham does something drastic:

> 5. If all else fails, do a low level format (e.g., fdisk), rebuild the

"low level format" isn't just a term to throw out because it sounds drastic
and important, it's an actual term, and it means something different than
just "fdisk, make some partitions, format those partitions".  Low-level
formatting is something that end-users did done long ago, with MFM and RLL
drives.  Today, IDE drives are low-level formatted by the manufacturer.
End-users should not try to low-level format an IDE drive.  You can destroy
it.  (Yes, some manufacturers offer utilities to do this (or let
over-zealous people _think_ they are doing it), but if it gets that far,
send the machine back to Dell and tell them to fix it - you just don't want
to go down that road).

All Graham needs to do (if it gets this far) is "format c:" (which, I guess,
would be called a "high-level format"), and maybe before that "fdisk", if he
wants to rearrange/resize partitions.

Ian

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