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On Saturday 04 January 2003 08:31, Michael Walters wrote:
> When I looked the bug up in the bug list I got the bug (32908) which I
> reported to the KDE bug centre.
just don't forget to follow up on it =) John Firebaugh has replied to your bug
asking for more details. w/out follow up from the user, a bug report is much
less useful.
best practices for reporting bugs include:
o a clear description of what happened (you did that pretty well =)
o providing a detailed step-by-step as to how you got to that point, whether
or not you can reproduce the bug, etc
o a backtrace. this is a sort of "where the program was at when it crashed"
report. in kde, when an application crashes you will get the KDE crash
handler window. it has a backtrace tab on it. when you click on that tab it
will start compiling a back trace. wait until there is content in the text
area, then copy it (there's a handy Copy button there =) and include that in
your bug report (unless it is completely useless because, for instance, you
are using binaries built without any debuging symbols)
it's great to see you are enjoying the experiencing and providing vital
feedback to those who are making the technology you are using!
- --
Aaron J. Seigo
GPG Fingerprint: 8B8B 2209 0C6F 7C47 B1EA EE75 D6B7 2EB1 A7F1 DB43
"Everything should be made as simple as possible, but not simpler"
- Albert Einstein
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