Hello Aaron, Thank you for your help. I am going to go through all the steps you outlined in your message. But that will have to wait until I get back from Church.
I may even be able to reproduce the bug by going to that information. That will happen after lunch at 13:00 so I will be working on it around 14:00 Calgary time today. I may almost become a mandrake linux expert by the time my nephew and brother return to calgary Regards, Michael "Aaron J. Seigo" wrote: > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On Saturday 04 January 2003 08:31, Michael Walters wrote: > > When I looked the bug up in the bug list I got the bug (32908) which I > > reported to the KDE bug centre. > > just don't forget to follow up on it =) John Firebaugh has replied to your bug > asking for more details. w/out follow up from the user, a bug report is much > less useful. > > best practices for reporting bugs include: > > o a clear description of what happened (you did that pretty well =) > o providing a detailed step-by-step as to how you got to that point, whether > or not you can reproduce the bug, etc > o a backtrace. this is a sort of "where the program was at when it crashed" > report. in kde, when an application crashes you will get the KDE crash > handler window. it has a backtrace tab on it. when you click on that tab it > will start compiling a back trace. wait until there is content in the text > area, then copy it (there's a handy Copy button there =) and include that in > your bug report (unless it is completely useless because, for instance, you > are using binaries built without any debuging symbols) > > it's great to see you are enjoying the experiencing and providing vital > feedback to those who are making the technology you are using! > > - -- > Aaron J. Seigo > GPG Fingerprint: 8B8B 2209 0C6F 7C47 B1EA EE75 D6B7 2EB1 A7F1 DB43 > > "Everything should be made as simple as possible, but not simpler" > - Albert Einstein > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.0.7 (GNU/Linux) > > iD8DBQE+F7511rcusafx20MRAnexAJ9UCFsaff64VR/n0LIp3BO9pw5YQACgjsym > vdVmeoMqOAZM8nycRgGIfng= > =YbAX > -----END PGP SIGNATURE-----
