I cant recall which are completely open source, but there is a list of some here and I have tried a couple myself and will be picking one soon. Cerberus, PhpLive and WebConference LiveHelp come to mind
http://www.openenterprise.ca/modules.php?name=Web_Links&l_op=viewlink&cid=35&min=0&orderby=titleA&show=10 If the link doesnt work, its the applications section of the site above Cheers <hr> <b><font color=blue size=4>Open Enterprise Solutions</font></b> <b><font color=red>Linux & Open Source Solutions for Business</font></b> Johnny Stork, BA Calgary, AB Canada <a href="http://www.openenterprise.ca";> www.openenterprise.ca</a> ------ original message ------ From: Curtis Sloan <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Sent: Tue Feb 25 14:20:43 MST 2003 Subject: (clug-talk) Open Source support framework options? Does anyone know of any Open Source/Linux-based support framework <br>alternatives? I'm talking along the lines of CA's TNG Unicenter/ServiceIT <br>or IBM's Tivoli. Not necessarily to the same scale; I am just wondering <br>about options. Any kind of help desk software would be useful, but the <br>centralized management/infrastructure component is necessary as well, even <br>if it's in another package (as long as the different software talks <br>seamlessly enough). <br> <br>Thanks for you input, <br>Curtis. <br> <br> --------------------------------------------------- The Webtop Personal Web-based Email System http://www.yourwebtop.com
