On 27 Nov 2013, at 10:20 pm, Lee Ann Rucker <lruc...@vmware.com> wrote:

> If they're that naive a user, they can't navigate the GUI to get to the prefs 
> - ~/Library has been hidden by default for years now.


Yes, that was a bit of a headache when the folder was hidden by default, and we 
had to add additional steps to option-click in the ‘Go’ menu. But that’s still 
much easier than command line typing. When I said “afraid” I could equally have 
said “incompetent”.

But if you think using a command line is as easy as navigating a GUI - even a 
hidden one - I suggest you take a few calls from actual users who need help of 
this nature. You’ll soon understand the difference the first time they don’t 
type EXACTLY what you tell them, which is almost every. single. time. Us 
developers are FAR from typical users. After all, the Mac pioneered the GUI for 
exactly this reason.

—Graham


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