The ALCTS Technical Services Workflow Efficiency Interest Group is 
co-sponsoring the following program at ALA Annual 2017 in Chicago:

Date: Saturday, June 24, 2017
Time: 1:00-2:30 p.m.
Location: McCormick Place, W185b
Add this meeting to your schedule: 
https://www.eventscribe.com/2017/ALA-Annual/fsPopup.asp?Mode=presInfo&PresentationID=257922

Redesigning Technical Services for the 21st Century Library: A Case Study From 
The University of Alabama Libraries
Mildred L. Jackson, Ph.D., Associate Dean for Research & Instruction, 
University of Alabama
Michael Arthur, Head, Resource Acquisition & Discovery, University of Alabama

Selection, acquisition and processing of library resources dramatically changed 
over the past decade resulting in the need to improve efficiency and focus on 
measurable outcomes. Restructuring technical services operations became 
necessary. Personnel changes provided the opportunity to completely restructure 
what had been two departments and a unit into one cohesive department. A 
workflow analysis was completed, processes and procedures were examined and 
streamlined in support of meeting user expectations and new modes of content 
delivery.

Program Objectives:
At the conclusion of this presentation, individuals will have a better 
understanding of the need for a thorough workflow analysis of all technical 
services operations. They will be able to apply specific recommendations from 
the presenters toward planning for and implementing a workflow analysis. The 
audience will come away with best practices for technical services to meet the 
changing expectations of users in the digital age. Attendees will be given 
specifics on what The University of Alabama Libraries is doing to become more 
efficient with operations and the specific changes that have been implemented 
including improved discovery, a new robust approval plan profile, demand driven 
acquisitions for monographs and streaming video, shelf ready processing, 
reductions to processing for print materials and more collaboration between 
technical services and subject liaisons. The results and key takeaways from an 
extensive year-long review of policies and procedures as well as a complete 
restructuring of technical services will provide attendees with several ideas 
and best practices for addressing the changing landscape within technical 
services.

Target Audience:
This program is intended for librarians, department heads and administrators 
working in or managing traditional technical services and collection 
development areas including acquisitions, serials, cataloging, electronic 
resources, physical process and collection development.

See you there!

Hayley and Lucas
TSWEIG Co-chairs
 -----------------------------------
Hayley Moreno
OCLC * Database Specialist II, WorldCat Metadata Quality, Global Product 
Management
6565 Kilgour Place, Dublin, Ohio 43017
T +1-614-761-5381 E [email protected]

Lucas (Wing Kau) Mak
Metadata and Catalog Librarian
Michigan State University Libraries
366 W. Circle Dr., East Lansing, MI 48824
(517) 884-0822
[email protected]

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