The Coordinator of Information Technology Services manages all aspects of system-wide technology, including the design, deployment and maintenance of the library’s computer systems, and administers all data networks and telecommunications; Evaluates current and emerging technologies and develops technology plans to meet community needs; Facilitates and supports the integration of technology into library services. Essential Job Functions: ● Manages a 150+ device data network in four physical locations, including public time and print management systems, servers, devices and peripherals, software, data collection and data backups. ● Manages help desk functions and responds to support requests in a timely fashion. ● Manages media technology and services, including presentation equipment, sound and assisted listening systems, and video gaming platforms. ● Assists in orienting the public to new technology equipment and services. ● In collaboration with other library staff, develops public services and programming related to technology, including maker and STEAM activities. ● Instructs and supports staff in the operation and basic maintenance of technology equipment. ● Develops an annual technology plan and budget in collaboration with library administration. Qualifications: ● M.L.S. from an ALA-accredited library school and a demonstrated commitment to continuing professional education ● Undergraduate or graduate level coursework in computer science or information technology an asset ● Three years of successful related work experience with infrastructure, desktop, and security administration in a library or similar environment ● Extensive knowledge of library technology and web-based products and services ● Working knowledge of all Windows operating systems and applications, Active Directory, group policies, and SaaS ● Two years of experience providing direct technology support to users ● Two years of experience as a supervisor or team leader ● Strong leadership ability, including initiative, creativity, and flexibility ● Demonstrated project management skills, including the ability to establish priorities, plan short- and long-term objectives, handle multiple competing priorities, assign and follow up on tasks, and meet reasonable deadlines Visit http://thomascranelibrary.org/jobs for a full job description. To apply, send cover letter and resume to Assistant Director Clayton Cheever ([email protected]). Preference given to applications received by September 6, 2019. ---- Brought to you by code4lib jobs: https://jobs.code4lib.org/jobs/35826-coordinator-of-information-technology-services
