Program Specialist (Vacancy#: VAR001634)
Opening Date: July 27, 2021
Closing Date: Aug 10, 2021
Grade Level: GS-13
Series: 0301

Summary

This position is located in the Acquisitions, Fiscal & Overseas Support 
Division in the Acquisitions and Bibliographic Access Directorate within 
Library Services The incumbent coordinates and facilitates activities relating 
to Library Services' program and technology goals through implementation of 
projects, manual and automated systems and OCIO-approved technical solutions.

The position description number for this position is 402772.
This is a non-supervisory, non-bargaining unit position.

Read more about Program Specialist at: 
https://www.usajobs.gov/GetJob/ViewDetails/608936800

Responsibilities

Applies knowledge of relevant library system infrastructure best practices, 
statistical data, trends, and institutional policies to provide expert analysis 
and advice and propose recommendations to resolve complex automation issues.

Oversees or coordinates the preparation of testing and implementation plans. 
Prepares business requirements and specifications for implementation by 
OCIO-approved developers or contractors. Develops test plans and scripts, and 
oversees testing by others.

Provides guidance on security best practices and uses knowledge and familiarity 
of OCIO security authorization and accreditation process as applicable to IT 
systems and projects.

Coordinates the common use of core software across multiple business areas and 
establishes troubleshooting procedures for related applications. Prepares 
strategies for recovery in the event of systems failure. Develops recovery 
methodology for the systems in coordination with the overall
agency or department disaster recovery plan.

Develops systems modifications to aid in recovery, which includes determining 
the cause of failure, and documenting methods for preventing future problems. 
Performs feasibility studies including original research in order to identify 
solutions that meet customer requirements. Evaluates the feasibility of new 
methodologies in terms of meeting agency requirements and recommends the 
adoption of the most promising new methodologies. Suggests technically feasible 
approaches and demonstrates viability through working prototypes. Recommends 
automation approaches that lead to improvements in Library of Congress systems 
design and development process and the delivery of high quality information 
systems that support achievement of core agency mission requirements.

Plans, develops, and implements the coordination of automation activities that 
affect broad mission areas. Activities include interacting with stakeholders 
and other groups; assessing capabilities and identifying various organizations 
to serve as change-agents; and ensuring appropriate program/project 
documentation is professionally executed.

Advises management on a variety of technical information program/project 
issues. Provides programmatic coordination on high visibility projects, 
consulting with professionals in various sectors. Advises senior management on 
key issues/constraints to program/project implementations.

Directs and/or participates in review of proposed technical information 
projects and programs, policy, and technical input. Uses judgment and 
discretion in determining intent, and in interpreting and revising existing 
policy and regulatory guidance for use by others within or outside the 
organization. Assists management in carrying out analyses, feasibility studies, 
and project design proposals through preparation of terms of reference and 
making study teams available. Reviews program/project proposals for economic, 
financial, and technical soundness; recommends or takes appropriate actions. 
May serve as a COR on technology related projects or procurements.

Serves as a liaison with OCIO on agile project management as a subject matter 
expert or product owner on automation programs/projects within ABA.

Provides expert guidance in the resolution of complex system and database 
problems or issues impacting Library of Congress programs. Participates in the 
analysis of service unit and agency-wide projects and programs.

Provides automation support to users throughout the Service Unit and divisions 
engaged in the development and implementation of the systems and subsystems 
required to meet the data processing needs of the Library of Congress. Works 
with end users to establish and enforce database standards,
procedures, and guidelines.

Participates in the planning of future database expansion, enhancements, and 
selections. Analyzes, reviews, and recommends upgrades for existing databases. 
Plans for the total database environment, including database management 
systems, data dictionaries, security systems, communication software, and end 
user software.

Provides expert analysis and advice and works with OCIO to develop solutions to 
solve issues and problems associated with service unit automation programs and 
systems. Develops criteria to evaluate the effectiveness of automation programs 
and systems.

Serves as a recognized technical authority for new or enhanced business 
systems. Exercises considerable judgment and ingenuity in advocating the 
benefits of implementing business-driven quality and process improvements. 
Participates in the development of operational plans. Assists in planning, 
directing and coordinating the implementation and execution of approved 
policies, programs, and services related to information and business systems. 
Reviews and evaluates operations to appraise the effectiveness of policies and 
programs. Identifies deficiencies and takes/recommends appropriate
action.


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