There is a lot of similarity between these tools and Dave's original post. At VCU, our central technology unit created their own (and I'm lobbying to have the library be part of it). This is specifically for tracking changes to production systems. It includes approval as well as notification. Anyone can subscribe to email lists to get notifications.

This has made a positive difference university wide in terms of communicating changes and potential outages. It has also surfaced how many changes must be managed for the existing infrastructure. The public side of it is at: http://go.vcu.edu/changes (notification option at bottom of the page).

And back to my original point, they have since rolled the same code up into a project management system. Perhaps they should have looked at some of the suggestions below!

-Jimmy


John Fink wrote:
If you're at all handy with Ruby I'd check out Redmine (
http://www.redmine.org/).  Takes a lot of inspiration from Trac but does it
better IMHO, especially with multiple projects.  Works swimmingly with
Apache's modrails.

jf



On Wed, Feb 10, 2010 at 8:07 PM, Greg Jansen <cou...@email.unc.edu> wrote:

I think TRAC definitely fits this description.  It is pretty customizable,
so you can adjust categories to your liking.  (This requires a command-line
tool.)  I would advise having a separate TRAC for each big project, so that
features like the timeline and roadmap don't become meaningless.

I've also seen JIRA used to good effect.  It is commercial software, but
has an open API and is free for open source projects.

Greg

___
Greg Jansen
Digital Repository Developer
University of North Carolina at Chapel Hill


On 2/10/2010 6:59 PM, Walker, David wrote:

Can anyone here recommend an open source system for "change management"?

Not version control, per se.  But the process of requesting, reviewing,
and approving changes to production systems.

Does Trac fit into this category?

--Dave

==================
David Walker
Library Web Services Manager
California State University
http://xerxes.calstate.edu






--
Jimmy Ghaphery
Head, Library Information Systems
VCU Libraries
http://www.library.vcu.edu
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