I just got word that Serials Solutions is "advocating with Google to resolve it" whatever that means. Maybe they have an actual contact there.
-Michael __ Michael Braun Hamilton Public Services Librarian Hartness Library Community College of Vermont (802) 828-0125 michael.braunhamil...@ccv.edu -----Original Message----- From: Code for Libraries [mailto:CODE4LIB@listserv.nd.edu] On Behalf Of Andreas Orphanides Sent: Wednesday, July 17, 2013 12:31 PM To: CODE4LIB@listserv.nd.edu Subject: Re: [CODE4LIB] google scholar link resolver links broken?! Maybe they've got the same plans for Google Scholar as they did for Reader and other much-adored Google products: to slowly crapify it until it becomes nearly useless, then retire it on short notice. On Wed, Jul 17, 2013 at 12:28 PM, Sarah Lester <sles...@stanford.edu> wrote: > Hi Jonathan, > I found a place for feedback, but I don't know if that will get to the > right folks at Google. Try: > https://support.google.com/scholar/contact/general > > I just tried the using the FindIt@ links and they don't work for me > either. Click and nothing happens. I also had to re-ad my library to > the choices for the link resolver but they still don't work. > > Sarah > > On Jul 17, 2013, at 9:16 AM, Jonathan Rochkind wrote: > > > Google Scholar has a feature where it will provide links to your > > local > institutional OpenURL link resolver -- by user preference or IP > address recognition. > > > > It will then present these links sometimes in a right column in > > Google > Scholar results, other times in the row of links under each hit. > > > > The hyperlinks in the right column seem to be broken in current > > Google > interface. Clicking on them has no effect. It seems like some kind of > javascript failure, although no javascript errors are raised in console. > > > > If you "open in new tab" or "open in new window", thus skipping the > Google javascript -- it does work. > > > > Many of our users use Google Scholar and count on link resolver > > links > working. This is awfully inconvenient. > > > > Anyone have any idea of any ways to report this to Google in such a > > way > that they might actually care? Anyone got any internal contacts? > > > > Jonathan > Privacy & Confidentiality Notice: This message is for the designated recipient only and may contain privileged, confidential or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of an email received in error is prohibited.
