I'm looking for resources on managing IT departments and infrastructure in an 
academic environment. Resources that go over high level organization stuff like 
essential job roles, policies, standard operating procedures, etc.? Anyone know 
of any good resources out there that they consider useful or essential?
Thanks,
Mike

Mike Beccaria
Systems Librarian
Head of Digital Initiative
Paul Smith's College
518.327.6376
mbecca...@paulsmiths.edu
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