potiuk commented on a change in pull request #14223:
URL: https://github.com/apache/airflow/pull/14223#discussion_r577836682



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File path: docs/apache-airflow/issue-triage-process.rst
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+    or more contributor license agreements.  See the NOTICE file
+    distributed with this work for additional information
+    regarding copyright ownership.  The ASF licenses this file
+    to you under the Apache License, Version 2.0 (the
+    "License"); you may not use this file except in compliance
+    with the License.  You may obtain a copy of the License at
+
+ ..   http://www.apache.org/licenses/LICENSE-2.0
+
+ .. Unless required by applicable law or agreed to in writing,
+    software distributed under the License is distributed on an
+    "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+    KIND, either express or implied.  See the License for the
+    specific language governing permissions and limitations
+    under the License.
+
+
+
+
+Issue reporting and resolution process
+======================================
+
+This document explains the issue tracking and triage process within Apache
+Airflow including labels, milestones, and priorities as well as the process
+of resolving issues.
+
+Labels
+''''''
+
+Since Apache Airflow uses Github Issues as the issue tracking system, the
+use of labels is extensive. Though issue labels tend to change over time
+based on components within the project, the majority of the ones listed
+below should stand the test of time.
+
+The intention with the use of labels with the Apache Airflow project is
+that they should ideally be non-temporal in nature and primarily used
+to indicate the following elements:
+
+**Kind**
+
+The “kind” labels indicate “what kind of issue it is”. The most
+commonly used “kind” labels are: bug, feature, documentation, or task.
+
+Therefore, when reporting an issue, the label of ``kind:bug`` is to
+indicate a problem with the functionality, whereas the label of
+``kind:feature`` is a desire to extend the functionality.
+
+There has been discussion within the project about whether to separate
+the desire for “new features” from “enhancements to existing features”,
+but in practice most “feature requests” are actually enhancement requests,
+so we decided to combine them both into ``kind:feature``.
+
+We recently introduced ``kind:task`` to categorize issues which are
+identified elements of work to be done, primarily as part of a larger
+change to be done as part of an AIP or something which needs to be cleaned
+up in the project.
+
+Issues of ``kind:documentation`` are for changes which need to be
+made to the documentation within the project.
+
+
+**Area**
+
+The “area” set of labels should indicate the component of the code
+referenced by the issue. At a high level, the biggest areas of the project
+are: Airflow Core and Airflow Providers, which are referenced by ``area:core``
+and ``area:providers``. This is especially important since these are now
+being released and versioned independently.
+
+There are more detailed areas of the project such as Scheduler, Webserver,
+API, UI, Logging, and Kubernetes, which are all conceptually under the
+“Airflow Core” area of the project.
+
+Similarly, some providers are broken out such as Apache (``provider/Apache``),
+AWS (``provider/AWS``), Azure (``provider/Azure``), and Google 
(``provider/Google``).
+These make it easier for developers working on a single provider to
+track issues for that provider.
+
+Most issues need a combination of "kind" and "area" labels to be actionable.
+For example:
+
+* Feature request for an additional API would have ``kind:feature`` and 
``area:API``
+* Bug report on the User Interface would have ``kind:bug`` and ``area:UI``
+* Documentation request on the Kubernetes Executor, would have 
``kind:documentation`` and ``area:kubernetes``
+
+
+Response to issues
+''''''''''''''''''
+
+Once an issue has been created on the Airflow project, someone from the
+Airflow team or the Airflow community typically responds to this issue.
+This response can have multiple elements.
+
+**Priority**
+
+After significant discussion about the different priority schemes currently
+being used across various projects, we decided to use a priority scheme based
+on the Kubernetes project, since the team felt it was easier for people to
+understand.
+
+Therefore, the priority labels used are:
+
+* ``priority:critical``: Showstopper bug that should be resolved immediately 
and a patch issued as soon as possible. Typically, this is because it affects 
most users and would take down production systems.
+* ``priority:high``: A high priority bug that affects many users and should be 
resolved quickly, but can wait for the next scheduled patch release.
+* ``priority:medium``: A bug that should be fixed before the next release, but 
would not block a release if found during the release process.
+* ``priority:low``: A bug with a simple workaround or a nuisance that does not 
stop mainstream functionality.
+
+
+It's important to use priority labels effectively so we can triage incoming 
issues
+appropriately and make sure that when we release a new version of Airflow,
+we can ship a release confident that there are no “production blocker” issues 
in it.

Review comment:
       I believe yeah, this might trigger us to have an out-of-band release in 
case we find a critical issue - especially that we can do it easily now and 
nothing stops us except the efficiency/batching of voting process.




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