Kamil Bregula commented on AIRFLOW-5228:

In Airflow, deployment of the environment is a very big challenge. Doing it 
correctly reduces the number of problems. If you are unfamiliar with this 
project, I recommend you consider outsourcing it to someone.

>  support statements for Airflow
> -------------------------------
>                 Key: AIRFLOW-5228
>                 URL: https://issues.apache.org/jira/browse/AIRFLOW-5228
>             Project: Apache Airflow
>          Issue Type: Task
>          Components: scheduler
>    Affects Versions: 1.10.3
>            Reporter: Ramkumar
>            Priority: Major
> Hallo I am working on an Airflow POC. I understand Airflow is an Open source 
> project and i am able to create Jiras.
> However my customer want to get the support statements for Airflow.
> a) Can you guide me for getting the support statement?
> b) SLAs, response times for the jiras ?
> c) other Support Level Agreements?
> d) when a version considered end-of-life & retired?
> e) Is support provided with Cloud services like google composer ?
> f) For bug fixes patches are provided ? How can we patch the bug fixes?
> g) Can you provide any community forums or groups which are open for 
> discussions on Airflow? 

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