AndreaGHG opened a new issue #3164: Cannot open console: ConsoleProxyServlet NullPointerException URL: https://github.com/apache/cloudstack/issues/3164 ##### ISSUE TYPE <!-- Pick one below and delete the rest --> * Bug Report ##### COMPONENT NAME <!-- Categorize the issue, e.g. API, VR, VPN, UI, etc. --> ~~~ Console proxy ~~~ ##### CLOUDSTACK VERSION <!-- New line separated list of affected versions, commit ID for issues on master branch. --> ~~~ 4.11.2.0 ~~~ ##### CONFIGURATION <!-- Information about the configuration if relevant, e.g. basic network, advanced networking, etc. N/A otherwise --> N/A ##### OS / ENVIRONMENT <!-- Information about the environment if relevant, N/A otherwise --> CentOS 7.6.1810 ##### SUMMARY <!-- Explain the problem/feature briefly --> I've upgraded CloudStack from version 4.9.3.1 to ver. 4.11.2.0 on CentOS 7.6.1810. I use VMWare as hypervisor with system VM images and CS package from Shape Blue. From VM console in Console Proxy's VM console I can see version 4.11.2.0 banner, so the system VM look upgraded. Since the upgrade when I try to open an instance's console I get a "Server Internal Error" message inside the new window. In the management server log I'm getting this exception: ERROR [c.c.s.ConsoleProxyServlet] (qtp510113906-18:null) (logid Unexepected exception in ConsoleProxyServlet java.lang.NullPointerException at com.cloud.info.ConsoleProxyInfo.formatProxyAddress(ConsoleProxyInfo.java:59) at com.cloud.info.ConsoleProxyInfo.<init>(ConsoleProxyInfo.java:40) at com.cloud.consoleproxy.ConsoleProxyManagerImpl.assignProxy(ConsoleProxyManagerImpl.java:389) at com.cloud.server.ManagementServerImpl.getConsoleProxyForVm(ManagementServerImpl.java:2274) at com.cloud.server.ManagementServerImpl.getConsoleAccessUrlRoot(ManagementServerImpl.java:2305) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:338) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:197) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163) at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:92) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212) at com.sun.proxy.$Proxy193.getConsoleAccessUrlRoot(Unknown Source) at com.cloud.servlet.ConsoleProxyServlet.handleAccessRequest(ConsoleProxyServlet.java:275) at com.cloud.servlet.ConsoleProxyServlet.doGet(ConsoleProxyServlet.java:188) at javax.servlet.http.HttpServlet.service(HttpServlet.java:686) at javax.servlet.http.HttpServlet.service(HttpServlet.java:791) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:852) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:535) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:527) at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.Server.handle(Server.java:530) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:347) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:256) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:102) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:247) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.produce(EatWhatYouKill.java:140) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:382) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:708) at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:626) at java.lang.Thread.run(Thread.java:748) ##### STEPS TO REPRODUCE <!-- For bugs, show exactly how to reproduce the problem, using a minimal test-case. Use Screenshots if accurate. For new features, show how the feature would be used. --> <!-- Paste example playbooks or commands between quotes below --> ~~~ ~~~ <!-- You can also paste gist.github.com links for larger files --> ##### EXPECTED RESULTS <!-- What did you expect to happen when running the steps above? --> ~~~ ~~~ ##### ACTUAL RESULTS <!-- What actually happened? --> <!-- Paste verbatim command output between quotes below --> ~~~ ~~~
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