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https://issues.apache.org/jira/browse/GUACAMOLE-440?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Diego Mesquita de Souza updated GUACAMOLE-440:
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Attachment: catalina.out.1.zip
syslog.1
guacamole.png
Hi Nick,
Thanks for helping!
Attached debug logs of guacamole and tomcat of a full day, users reported
issues connections below:
Username Start time Duration Connection name
elassner
2017-11-26 20:06:57 46 seconds Erik Lassner - Workstation
balves
2017-11-26 18:38:39 0 seconds Bruno Alves - Workstation
balves
2017-11-26 17:48:16 2.1 minutes Bruno Alves - Workstation
balves
2017-11-26 17:46:25 1.8 minutes Bruno Alves - Workstation
elassner
2017-11-26 15:13:58 1.8 minutes Erik Lassner - Workstation
Regards,
Diego.
> RDP clients random disconnects.
> -------------------------------
>
> Key: GUACAMOLE-440
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-440
> Project: Guacamole
> Issue Type: Bug
> Components: guacamole, guacamole-client
> Affects Versions: 0.9.12-incubating
> Environment: Ubuntu 16.04.3 LTS server, mysql 5.7.20-0 and several
> Windows 7 Professional as RDP server*
> Reporter: Diego Mesquita de Souza
> Priority: Minor
> Attachments: catalina.out.1.zip, guacamole.png, syslog.1
>
>
> We are running Guacamole with auth-ldap and auth-jdbc extensions; we are
> using KEMP loadmaster version 7.1.35.4.15528.RELEASE.20170802-1735 as reverse
> proxy with SSL offload.
> A few users complained about random disconnection, we guess that this issue
> is not on the RDP server because each user uses its own internal workstation
> as RDP server (Windows 7 Professional) and it is not affecting a specific
> subnet of users, and the issue usually stops when the user retry the
> connection for a few times.
> We only identified a syslog message “guacd[5911]: Internal RDP client
> disconnected”, can someone help me troubleshoot this?
> Regards,
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