[ https://issues.apache.org/jira/browse/GUACAMOLE-440?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Michael Jumper updated GUACAMOLE-440: ------------------------------------- Fix Version/s: (was: 0.9.13-incubating) > RDP clients random disconnects. > ------------------------------- > > Key: GUACAMOLE-440 > URL: https://issues.apache.org/jira/browse/GUACAMOLE-440 > Project: Guacamole > Issue Type: Bug > Components: guacamole, guacamole-client > Affects Versions: 0.9.12-incubating > Environment: Ubuntu 16.04.3 LTS server, mysql 5.7.20-0 and several > Windows 7 Professional as RDP server* > Reporter: Diego Mesquita de Souza > Priority: Minor > Attachments: catalina.out.1.zip, guacamole.png, syslog.1 > > > We are running Guacamole with auth-ldap and auth-jdbc extensions; we are > using KEMP loadmaster version 7.1.35.4.15528.RELEASE.20170802-1735 as reverse > proxy with SSL offload. > A few users complained about random disconnection, we guess that this issue > is not on the RDP server because each user uses its own internal workstation > as RDP server (Windows 7 Professional) and it is not affecting a specific > subnet of users, and the issue usually stops when the user retry the > connection for a few times. > We only identified a syslog message “guacd[5911]: Internal RDP client > disconnected”, can someone help me troubleshoot this? > Regards, -- This message was sent by Atlassian JIRA (v6.4.14#64029)