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https://issues.apache.org/jira/browse/GUACAMOLE-370?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16186562#comment-16186562
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Michael Jumper commented on GUACAMOLE-370:
------------------------------------------

{quote}
I have similar issue. ... I've also tried to skip the gateway, but I get the 
same error and experience.
{quote}

This JIRA issue deals specifically with attempting to connect through an RD 
broker, yet receiving an explicit failure to connect ("Error connecting to RDP 
server"). As the failure in your case is occurring regardless of whether an RD 
broker is being used, you have already eliminated the RD broker aspect, and you 
cannot be experiencing the same problem.

Your logs show connection timeout errors ("User is not responding" and 
"Connection to guacd timed out"). Such errors are common, particularly for 
users that have not set up Guacamole before, and are usually due to something 
being set up incorrectly. Rather than comment here, please instead open a new 
thread in the user@ mailing list, and the community will try to help:

http://guacamole.incubator.apache.org/support/#mailing-lists


> Missing broker support in RDP
> -----------------------------
>
>                 Key: GUACAMOLE-370
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-370
>             Project: Guacamole
>          Issue Type: Bug
>          Components: guacamole
>    Affects Versions: 0.9.13-incubating
>         Environment: Ubuntu Xenial 16.04
>            Reporter: Rodrigo Gonçalves
>
> Connecting to a broker does not work. _load-balancing-info_ informed as well 
> but no success. 
> Only "Error connecting to RDP server" in guacd logs.
> When trying to connect to one of the serves in the collection, it will work 
> if it is the server running the user session. 
> If a connection is tried to a secondary server, and this tries to redirect to 
> the correct one, the connection is lost in guacd.
> Config used:
> {code:xml}
> <config name="Desktop Virtual" protocol="rdp">
>     <param name="hostname" value="broker-address" />
>     <param name="port" value="3389" />
>     <param name="enable-printing" value="true" />
>     <param name="ignore-cert" value="true" />
>     <param name="load-balancing-info" value="tsv://MS Terminal Services 
> Plugin.1.Secretarias" />
> </config>
> {code}



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