I hate to sound angry and impatient but what I'd like to know is
why you
aren't processing orders based on RT numbers. I kind of busted my
ass to
make sure I had one of the first orders in and I got order number
1843.
We are processing orders based on RT numbers.
Now, even though it should be first come first serve, I'm being
told I need
to wait until next week. Again, sorry if I come off as being rude and
impatient but it's just the way I see it.
No need to apologize, it makes perfect sense.
Let me check your ticket and get back to you.
-Will
On Jul 24, 2007, at 4:23 PM, Richard Reichenbacher wrote:
I hate to sound angry and impatient but what I'd like to know is
why you
aren't processing orders based on RT numbers. I kind of busted my
ass to
make sure I had one of the first orders in and I got order number
1843.
Now, even though it should be first come first serve, I'm being
told I need
to wait until next week. Again, sorry if I come off as being rude and
impatient but it's just the way I see it.
Richard Reichenbacher
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of William Lai
Sent: Tuesday, July 24, 2007 1:10 AM
To: [email protected]
Subject: Order related inquiries
Dear Community,
We`re getting a lot of customer inquiries with regards to order /
payment processing. If you already received a 'Your credit card has
been charged' notification from RT than I guess this doesn`t concern
you, your phones will be shipped promptly.
Here are some notes for those who have not yet received a response:
1) If you did not reply with a YES_I_DO to our 'Developer Release'
confirmation request, your order will not be processed.
2) We are only processing orders for the first batch of available
phones. If you replied with a YES_I_DO and still haven`t heard from
us, this means that your order will be
shipped from a second batch of phones that will arrive in Fremont,
CA, next week.
3) If you ordered an ORANGE phone, this will also be shipped from
the second batch of phones arriving next week.
No one is being left behind. We have phones for everyone.
Hope this helps,
OpenMoko Orders Team
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