Florian Hackenberger wrote: > On Tuesday 05 August 2008, Stroller wrote: >> Me, too. An exactly similar experience so far. But I think I will >> give them a few more days. > I can recommend giving them a call. It takes a while until they pick up > the phone, but they are very kind. They immediately agreed to send a > replacement for the lost parcel (no arguing involved). You just need > some patience on the phone (it's toll free). They never answered any of > my emails though. > > Cheers, > Florian >
I had a 'not-so-good' experience w/ ZAGG too. I ordered the full body cover for my Neo. What I originally received was NOT the right kit (didn't even look like the phone). It took me 3 emails and a voice mail to finally reach someone. However, once I got in touch with them and explained that I didn't get the right item, they shipped out the correct one within a few days. They have asked me to ship back the wrong one, but that's not a big deal. I'd say, support whomever is making items for our awesome phones. They seem to be a small company and probably deserve some patience, if not persistence. . . .shawn _______________________________________________ Openmoko community mailing list community@lists.openmoko.org http://lists.openmoko.org/mailman/listinfo/community