Have you done any firmware updates on the router. It really sounds like all your bases are covered except that. Although I've never heard of this type of scenario, that's really the only thing left in the mix that you haven't done.
Regards, Matt www.crossloop.com/matthewbramer On Sep 12, 1:11 pm, CJ Mar <[EMAIL PROTECTED]> wrote: > Hey folks, I've got an interesting wireless problem. I'm working on > a laptop or a customer, they have a Sony Vaio PCG-TR3A. The problem > is that when the user turns on her wireless button on the laptop or > tries to connect to her wireless connection at home she gets the blue > screen of death error and the laptop shuts down and reboots. I've I > disable the wireless and restart the machine will run fine. As soon > as I try and use the wireless again it starts the same problem. > > I brought the laptop into our shop to work on it and I rebuilt the > machine. I formatted it and reinstalled Windows XP with SP2, all > updated drivers, and windows updates. I tested the wireless in our > office and it works fine I can turn the switch on and off with no > issues. I can enable and disable the wireless connection via Windows > with no issues either. > > I brought the system back onsite and as soon as I enabled the wireless > in their home I got the same blue screen error. I'm wondering if > anyone has seen this problem before. > > I figured it was software related and it just started happening to her > one day randomly in her home. I wouldn't have suspected hardware > problems but could it be the built in wireless card or the router? > Could it be interference from the same wireless chanel as something > else in the house? > > We've tested other laptops in the home mainly Acer Travelmate's, but > there have been a few people using the connection in the home with > other brands and Mac's. There hasn't been another Sony Vaio in there > so I'm wondering if it is a brand specific problem. > > Any thoughts? > CM --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Computer Tech Support" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/computer-tech-support?hl=en -~----------~----~----~----~------~----~------~--~---
