Hi,

My desktop is about 5 years old and is performing really sluggishly at
the moment. I am running Windows XP and Office 2000. It's got some
viruses on it although I regularly carry out updates. I get "Access
Violations" boxes with identifying specific addresses. I don't know
what these mean but it doesn't sound too good. I have also tried to do
a defrag but it came up with an error. I am not intending to buy a new
computer at this stage as I am not a high end user. Can someome please
advise me on what files and settings to copy that I will need for when
my hard disk has been reformatted. Are there any options or
alternatives to copying files that would be quicker and easier? Any
advice would be most appreciated. Thanks.

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