I would try another cable, and/or another USB port on the computer...
On Dec 28, 8:43 am, Chartray <[email protected]> wrote:
> Hi Everyone, I'm new to the group and I'm hoping you can help me. I
> have a Dell Photo All in One printer 962. For some reason I have lost
> communication between the printer and my pc. I've tried rebooting
> (several times), uninstall and reinstalled the printer drivers,
> checked my firewalls, still nothing. I cannot even print a test page,
> the printer software is installed and the printer is set to default
> but I still cannot print and receive a communication error when I try
> to print. The error messages references USB001. I think I have a bad
> USB cable. I've tried everything else. Is there any way to test a
> USB cable to see if it's working or damaged? Can I buy some kind of
> wireless adapter for my printer so that I can print wirelessly...I
> have a lynksys wireless router that supports my personal pc and my
> child's pc. Any ideas???
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