What happens if you click on start, run; and fill in the  following
(it is all one line from the first double quote to the last small s
(where 'WINDOWS' is your windows directory (which could be WinNT or
Win depending upon how it was installed) and click OK:
"C:\WINDOWS\system32\rundll32.exe" C:\WINDOWS
\system32\shell32.dll,Control_RunDLL "C:\WINDOWS
\system32\appwiz.cpl",Add or Remove Programs

Also, what version are you running XP Home, or Professional; Vista
(which flavor); Windows 7; what?
It sounds like you may have some registry corruption

On Nov 17, 1:29 pm, cinque88 <[email protected]> wrote:
> Hi, when I go into Control Panel and try to run the Add Remove
> program, I get the following error: An exception occured while trying
> to run "C:\Windows\System32\Shell32.dll.Control_RUNDLL "C:\Windows
> \System32\appwiz.cpl" Add or Remove Programs"
> I did a search on my hard drive and found appwiz.cpl in two places:
>
> c:\Windows\System32
> c:\Windows\Service Pack Files\386
>
> If I doubleclick the file in the System32 folder, I get the above
> mentioned error message. But if I doubleclick the file in the 386
> folder, the Add Remove program opens. I tried deleting the file in the
> System32 folder and replacing it with the one in 386, but I still get
> the error message. How can I fix this so that when I click on the Add
> Remove icon, the program starts?
> Thanks

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