At 08:36 PM 5/16/2007, you wrote:
OK, we're making progress.  If you are using Windows there
should be an icon in the system tray that says sound or volume or
mixer or something.  Do you have that?

Yes, I have that. When I click to open it, I see that the balance on "line in" is midway, and the volume is midway. I just shifted volume on line in to high. No effect.

(I notice that on this display "microphone" is checked "mute" and that's odd, because there IS a microphone plugged into the sound card and it works well... I use it for Dragon Naturally Speaking.)

Is it possible that this display doesn't control the sound card... that something else does??

Can you connect the headphones to the computer and do you
normally hear sound when you play back a CD on the computer?

I do normally hear sound when I play back a CD on the computer... there are two little speakers connected to the sound card. I disconnected the speakers and connected headphones in that same place, and the headphones do hear the CD. Jet Audio hears the CD and can record it.... it hears it as "stereo mix."

But when I try to have sound go from the cassette deck into the computer:
the tape is producing sound... I can see the levels move on the display, and hear the sound with headphones plugged into the deck I have a cable plugged into the red and white "audio out" of the deck (and I just double checked that it is the out, and not the in, connection)
        the cable goes to "line in" on the sound card
        headphones plugged into the sound card hear nothing
        Jet Audio doesn't perceive any sound on "line in"

I tried a different cable, in case it was a problem with this particular cable, but that didn't work either.

I could wait till the local computer guy comes over (he needs to install some memory for me) and ask him to take a look at it while he's here.

Do you, or anyone, have other suggestions for me to try?


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